Stacey Barr is the author of Practical Performance Measurement and Prove It!

She is also the creator of the best performance measurement framework I've ever reviewed, and it's applicable to businesses and non-profits of all sizes. The thinking person's framework is called PuMP(R).

In our interview with Stacey, we address why so many organizations fail at implementing performance measurements bringing sustainable change and improvement to the organization. We talk about tools, methodology, and the social side of measurement.