The heart of sales is the sales opportunity.  Increasing the number of sales opportunities bring greater sales.  Let's dig into this issue together.

This is one of those nuances that the very best sales people grasp, but the bulk of sales people never catch ~ positioning yourself in the mind of the customer to viewed as someone of competence and integrity. Join with me to dig into it.

Here's a question: Help! I’m so frustrated.  I just attended a “sales training” program that never addressed the real issues that I have to deal with every day.  What causes me problems is not my lack of sales ability, it is my company’s back orders, the lack of responsiveness and competence in my customer service people, and the mistakes in delivery by the warehouse.  Those are the real issues.  What can I do about those things?