In this episode of Practice Briefs, we'll discuss why the patient experience is "broken" in healthcare. 

Patients feel frustrated due to a lack of communication, long wait times, a lack of empathy, outdated technology, and fragmented care. Healthcare providers must work towards addressing these issues to build trust and positive relationships with patients.

Listen to this quick conversation that provides some great insights!

Join us on Practice Briefs as we delve into the fascinating world of medical practice management! In this episode, we explore the age-old question of the Old vs. the New way of running a Medical Practice Front Desk. 

Tune in as we uncover the benefits and drawbacks of each approach and provide valuable insights to help you optimize your front desk operations. Whether you're a seasoned medical practitioner or just starting out, this episode is packed with practical tips and advice that you won't want to miss!