Phil and Ollie catch up with Ctrl-S and Hallidays director Lyndsey Hayes, and Wolters Kluwer Tax & Accounting UK product director Natasha Chryssafi.
We look into the human challenges of automation, achieving employee support, building automated solutions from scratch, and what the future holds for this branch of technology. Plus, Phil and Ollie share the comments section for a change! Merry Christmas and a Happy New Year, listeners.