To kick off season 3 of Practice Management Insights, host Ashlie Malone discusses the importance of celebrating your staff. We learn what it means to celebrate staff, why it's important and specific examples of how it can be done in your practice. 

As administrators, we must always consider the patient perspective. 

In this season finale of Practice Management Insights, host Ashlie Malone discusses real patient experiences and the steps we can take to ensure every visit to our practice is a good one. 

In today's world, cell phones are an unavoidable and essential part of everyday life. In your practice, it's important to have strong boundaries when it comes to cell phone use. In this episode of Practice Management Insights, host Ashlie Malone covers the importance of cell phone policies and how to implement them within your practice. 

On this week's episode of Practice Management Insights, host Ashlie Malone is joined by Jennifer Winstead to discuss referral relationships and how to build a strong referral network.

Healthcare is tough. In this week's episode, host Ashlie Malone talks through some of today's hot topics and challenges in managing a healthcare practice.

Social media has become an essential tool in marketing your practice. In this episode of Practice Management Insights, Ashlie Malone is joined by Mary Catherine O'Neil, Brand Coordinator of Phone COA, to discuss the importance of social media and how to use it to market your medical practice. 

In this episode of Practice Management Insights, Ashlie Malone covers the topic of embezzlement. 

We learn what embezzlement is, how to detect it and practices to put in place in order to prevent it. 

As administrators, we must always consider the patient perspective. 

In this episode of Practice Management Insights, host Ashlie Malone discusses real patient experiences and the steps we can take to ensure that every visit to our practice is a good one. 

To be good leaders we must create a place that our employees enjoy coming to. When your staff is happy to be there, so will your patients.

In this episode of Practice Management Insights, host Ashlie Malone covers why it's important to make your staff happy and how small acts can have big impacts on your practice as a whole. 

Knowing how to respond to online reviews can be tricky, especially when they're not the reviews we want. 

In this episode of Practice Management Insights, host Ashlie Malone discusses how to manage online reviews, the steps to take when we receive a negative review, and how to always remain HIPAA compliant when responding online.