Welcome to episode 9 of Pragmatic Talk hosted by Scot and Susan - the husband and wife team behind Pragmatic Digital. 

Last year Amazon shipped over 100MM Alexa devices and Google sold millions of Google Homes. Year over year growth in Voice technology is accelerating at an incredible rate.  So it's not really a matter of if Smart Speakers and Voice devices, it's a matter of when. 

At the same time, few companies are actually investing in Voice technology and even fewer will be ready with skills (apps) that have been pressure tested in the wild. 

This gap represents a massive opportunity for those pioneers who are willing invest now. This is like knowing mobile was about to blow up 10 months before it happened. 

In this episode, we talk about what brands and individuals need to be doing in 2019 to take advantage of this once in a decade opportunity so they're best prepared for the influx of new Voice users in 2020. 

https://www.pragmatic.digital

@PragmaticDigitl

Flash Briefing: "Alexa, Open Pragmatic Talk"

Welcome to episode 8 of Pragmatic Talk hosted by Scot and Susan - the husband and wife team behind Pragmatic Digital.

Is voice a one size fits all proposition? Should voice be a stand alone tactic or is it one piece in your company's larger customer experience? In this episode of Pragmatic Talk we talk about where voice fits within your company's existing ecosystem and some ways you can use Voice to improve your customers experience.

For video of this episode, check us out on YouTube: https://youtu.be/juVDDo7j_84

https://www.pragmatic.digital

@PragmaticDigitl

Flash Briefing: "Alexa, Open Pragmatic Talk"

Welcome to episode 7 of Pragmatic Talk hosted by Scot and Susan - the husband and wife team behind Pragmatic Digital.

There's lots of talk about Customer Experience lately. But what does it mean? In this episode of Pragmatic Talk we talk about what Customer Experience is it and what does it mean to be customer centric.

For video of this episode, check us out on YouTube: https://youtu.be/6lKUXM1qLOM

https://www.pragmatic.digital

@PragmaticDigitl

Flash Briefing: "Alexa, Open Pragmatic Talk"