In today's environment, a brand is defined not by what the organization does, but how their customers feel. In this episode, Joe Murray, Chief Digital Officer, North America at Thoughtworks, discusses the keys to a customer centric framework, examples of excellence and best practices to solve for your customer journey. Tune in to hear how customer-driven product strategies, innovation and platform will build brand equity and add to your shareholder value.

Modern companies have audacious goals and initiatives to become data-driven, but many still suffer a disconnect. Despite increased investment, expanded commitment and more tools at their disposal, how can companies translate gathering tons of data into becoming a data-driven business? In this episode, Zhamak Dehghani, Director of Emerging Technologies, North America explains how Data Mesh brings people closer to data and insights.

Sustainability has become a business imperative. Emerging practices like green cloud optimization can produce real-world improvements to energy usage, efficiency and your balance sheet. We speak with ThoughtWorkers – Dan Lewis-Toakley, Green Cloud Lead for North America and Elise Zelechowski, Global Head of DEI, Sustainability & Social Change about the wide-ranging business implications of reducing your cloud carbon footprint, how to champion these efforts and measure your impact.

Executives who want to proactively source technology to support their business strategy – look to the Looking Glass report. Leveraging insights from a global community of 8,000 technologists, ThoughtWorks' Office of the CTO identifies the technology trends that are forward-looking and business relevant. In this episode, Rebecca Parsons, CTO and Ken Mugrage, Principal Technologist, share the highlights with a business lens that will draw actionable advice to benefit your business strategy.

With attention turning to our systems and technology for remote working, funding for modernization projects has surged. Beyond costs, there are important considerations for enterprise modernization for the journey to success. This podcast episode discusses what executives should have top of mind as they tackle enterprise modernization projects and how technology leaders can enable these efforts by first and foremost focusing on and communicating value to the organization.

With more and more people working remotely, organizations are increasingly looking to connected technologies as the foundation for innovation and productivity in their workplace. Igor Bergman, VP of Software and Cloud at the Advanced Innovation Center at Lenovo, explores how to leverage insights from connected devices to enable better customer and employee experiences. If you are a business leader, wanting to drive customer-driven innovation in your organization, this is the podcast for you.

As companies adapt to flexible working environments, what other areas will need to evolve to create a healthy organization? Johanna Jackman, Chief People Officer at Pure Storage, shares her experience leading workforce planning with speed and compassion during the pandemic, and efforts to further evolve company culture. Tune in to get a better understanding of the global implications expected on workplace culture, leadership models and the employee experience.

The post-Covid digital era brings to the forefront increasing expectations for company productivity, employee experiences and customer interactions. In this third episode of a four-part series takeover, Anita Sands speaks to Lara Caimi with ServiceNow, about how leadership can drive customer-oriented ecosystems through digital transformation. Lara shares the philosophy of re-tooling processes and systems to ensure customer success across all business functions, how they've enabled digital transformations to help clients navigate during Covid, and what the future landscape looks like for leaders and clients in the technology space.

The low-code, no-code movement is swiftly transforming the future of enterprise technology, in ways that could never have been predicted. In the second of a four-part series takeover, Anita Sands speaks to Gary Hoberman, CEO and Founder of Unqork, about his journey to create a no-code application platform that helps large enterprises deliver business value at speed. If you are a bold business leader, wanting to learn more about this latest iteration of software development, this is the podcast for you

In a world fraught with uncertainty, many leaders struggle to drive ambitious change agendas within their organizations. In the first of a four-part series takeover, Anita Sands speaks to Alia Bojilova, to explore how creating a culture of belonging, resilience and curiosity can help overcome the fear of transformation. If you are a business or tech leader, leading your teams through change, this is the podcast for you.