Sign up to save your podcasts
Or
Share Praveena Rai talks about India's Strategy with Government Experience
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Praveena Rai talks about India's Strategy with Government Experience
In this inspiring session from the World Government Summit 2023, we sit down with Praveena Rai, Chief Operating Officer at the National Payments Corporation of India (NPCI), to dive deep into India's digital payments revolution. NPCI has been at the forefront of transforming how 1.5 billion people interact with money, offering scalable, interoperable solutions that bridge public and private sector efforts. Praveena shares first-hand what it’s like to lead technology-backed economic empowerment at such a massive scale.
💡 From UPI to RuPay, Aadhaar Payments, and BBPS, Praveena breaks down how India’s ecosystem is driving unprecedented innovation and inclusion. With over 8 billion transactions per month, NPCI’s systems are not just robust—they’re mission-critical. Learn how the strategy of interoperability, collaboration, and open-source technology is not only sustaining this growth but making it exportable to other global markets.
🚀 Looking to the future, the conversation moves into the next decade of possibilities—discussing how NPCI is adapting to emerging technologies such as blockchain, open banking, and credit on UPI. With a sharp focus on user experience and financial access, Praveena discusses the potential of CBDCs, the importance of agile planning, and how India is already preparing its tech and regulatory landscape for the evolution of global finance.
🛠️ Behind the scenes, we explore NPCI’s product development lifecycle—from prototyping and user research to scaling across 40+ commercial banks and 1,000+ rural and cooperative banks. It’s a rare glimpse into the operational engine room of one of the world’s most sophisticated public digital infrastructure programs. With its new Partner Program, NPCI is also empowering the larger ecosystem to innovate faster and with more flexibility.
🎙️ Whether you’re a policymaker, fintech founder, tech enthusiast, or digital government advocate, this episode is a must-watch. Subscribe to the channel and follow our GX journey as we continue to explore the future of government experience and digital transformation across the globe. Don’t forget to like, comment, and share with your network!
Watch all seasons of the GX podcast at www.GX.ae
About GX
The GX Podcast is produced with the support of the Emirates Government Service Excellence Program (EGSEP). Hosted by Futurist Ian Khan, the podcast and video series is the only such series covering the government experience domain.
About Ian Khan
Ian Khan, host of the GX Podcast & Video series, is a world-renowned technology futurist, author of Metaverse for Dummies, Technology Filmmaker, and creator of the Future Readiness Score. More at www.iankhan.com
🔗 Stay Connected:
Website 👉
Ian Khan is a globally recognised emerging tech leadership expert. A practising Futurist, Creator of the Future Readiness Leaders Circle, Multiple times author including "Metaverse for Dummies", Filmmaker and Storyteller on PrimeVideo and Emirates Airlines, one of the worlds largest airlines with 10 Million passengers per year. Ian's ground breaking work has been featured on CNN, the BBC, Fox, Bloomberg, Wharton Daily, ArabNews, RT, CoinBase, Korea Times, Spanish Daily Expansión, Ian hosts the worlds largest Future Readiness leadership networks, bringing together high performance entrepreneurs and leaders on a common mission to build future ready and undisputable businesses. Khan's new book is titled "Undisruptable" and is scheduled to release in early 2024.
Visit Ian at www.IanKhan.com
View all episodes
By Ian KhanIn this inspiring session from the World Government Summit 2023, we sit down with Praveena Rai, Chief Operating Officer at the National Payments Corporation of India (NPCI), to dive deep into India's digital payments revolution. NPCI has been at the forefront of transforming how 1.5 billion people interact with money, offering scalable, interoperable solutions that bridge public and private sector efforts. Praveena shares first-hand what it’s like to lead technology-backed economic empowerment at such a massive scale.
💡 From UPI to RuPay, Aadhaar Payments, and BBPS, Praveena breaks down how India’s ecosystem is driving unprecedented innovation and inclusion. With over 8 billion transactions per month, NPCI’s systems are not just robust—they’re mission-critical. Learn how the strategy of interoperability, collaboration, and open-source technology is not only sustaining this growth but making it exportable to other global markets.
🚀 Looking to the future, the conversation moves into the next decade of possibilities—discussing how NPCI is adapting to emerging technologies such as blockchain, open banking, and credit on UPI. With a sharp focus on user experience and financial access, Praveena discusses the potential of CBDCs, the importance of agile planning, and how India is already preparing its tech and regulatory landscape for the evolution of global finance.
🛠️ Behind the scenes, we explore NPCI’s product development lifecycle—from prototyping and user research to scaling across 40+ commercial banks and 1,000+ rural and cooperative banks. It’s a rare glimpse into the operational engine room of one of the world’s most sophisticated public digital infrastructure programs. With its new Partner Program, NPCI is also empowering the larger ecosystem to innovate faster and with more flexibility.
🎙️ Whether you’re a policymaker, fintech founder, tech enthusiast, or digital government advocate, this episode is a must-watch. Subscribe to the channel and follow our GX journey as we continue to explore the future of government experience and digital transformation across the globe. Don’t forget to like, comment, and share with your network!
Watch all seasons of the GX podcast at www.GX.ae
About GX
The GX Podcast is produced with the support of the Emirates Government Service Excellence Program (EGSEP). Hosted by Futurist Ian Khan, the podcast and video series is the only such series covering the government experience domain.
About Ian Khan
Ian Khan, host of the GX Podcast & Video series, is a world-renowned technology futurist, author of Metaverse for Dummies, Technology Filmmaker, and creator of the Future Readiness Score. More at www.iankhan.com
🔗 Stay Connected:
Website 👉
Ian Khan is a globally recognised emerging tech leadership expert. A practising Futurist, Creator of the Future Readiness Leaders Circle, Multiple times author including "Metaverse for Dummies", Filmmaker and Storyteller on PrimeVideo and Emirates Airlines, one of the worlds largest airlines with 10 Million passengers per year. Ian's ground breaking work has been featured on CNN, the BBC, Fox, Bloomberg, Wharton Daily, ArabNews, RT, CoinBase, Korea Times, Spanish Daily Expansión, Ian hosts the worlds largest Future Readiness leadership networks, bringing together high performance entrepreneurs and leaders on a common mission to build future ready and undisputable businesses. Khan's new book is titled "Undisruptable" and is scheduled to release in early 2024.
Visit Ian at www.IanKhan.com