Customer support and communication are also evolving chatbots and conversational AI are widely adopted in direct selling to handle queries, support lead generation, and provide real-time assistance reducing workload and improving responsiveness.  Altogether, these trends reflect a clear shift: direct selling is no longer traditional door-to-door sales — it’s a tech-driven, integrated, scalable business model that uses AI, data, cloud, immersive experiences, and automation to stay competitive and grow.