How do you stay at home if you don’t have one? How do you shelter in place when your only place is a shelter? We follow MetroHealth family medicine Drs. Kelly Manger, Rahul Shenoy and Michael Seidman as they crisscross the city to screen homeless members of our community for COVID-19.

Dr. Dan Kinker is a second-year resident in emergency medicine. In mid-March, he developed a cough and discovered he had COVID-19. He shares his experience and how things in the MetroHealth Emergency Department have changed since the arrival of the coronavirus.

The small army that keeps every part of a hospital clean – the doorknobs, the elevator buttons, the bathrooms, the patient rooms – they are so much more than sweepers, moppers and wipers. They are healers. MetroHealth Environmental Services Aide Janice Longcoy and Director of Environmental Services and Logistics Thomas Jones share with us how our housekeepers are winning the war against the coronavirus.

By reimagining technology that was designed to fight a potential Ebola epidemic, MetroHealth is now able to sterilize up to 50,000 N95 and KN95 medical face masks a day. Dr. Amy Ray, Medical Director of Infection Prevention, gives us a behind-the-scenes look at how it’s done.

A bonus episode for the weekend: The generosity of the community has overwhelmed us. Here's a quick thank you from a few of us for just a small amount of the kindness Greater Cleveland has shown us during the coronavirus crisis. Gracias.

The coronavirus pandemic has revealed, rather starkly, a critical fact: Good health depends on a whole lot more than good medical care. COVID-19 has magnified the social determinants of health and the decades-long disparities in well-being in our society. MetroHealth’s Institute for HOPE is out to change that. Institute President Sue Fuehrer sits down with Director of Community Engagement Rita Andolsen to discuss how the Institute is serving the community during the crisis.

Quality Technical Specialist Alana Clampitt, who helps oversee the immunology lab at MetroHealth Medical Center, lets us follow a coronavirus test, from swab to results, while giving us a behind-the-scenes look at how the system is testing for COVID-19 in-house, with results in about two hours.

The COVID-19 crisis has caused not only physical illness, it’s produced a long list of dark emotions: anxiety, anger, fear, frustration, loneliness and more. And it’s been worse for health care workers on the front lines. Dr. Bob Smith, director of MetroHealth’s Medical Staff Assistance Program, shares some ways we – caregivers and everyone else – can avoid the darkness and maybe, just maybe, come out of the coronavirus crisis better than we were before.

To protect patients and caregivers, MetroHealth has suspended almost all inpatient visitation. Many patients are able to stay connected with family and friends through phone calls, texting and video chat. But what about patients who don’t have devices or who are unable to hold and operate a phone or tablet?

That’s where the Compassionate Care Rounding program comes in.

Follow MetroHealth’s Rochelle Cannon as she stands in for visitors, chatting with patients by connecting them with family members via video chat and reading them emails and letters – all with remarkable care and compassion.

In less than two weeks, nurses answering MetroHealth’s COVID-19 hotline have talked to over 4,200 callers. More than 2,100 of them have then been connected to doctors for an over-the-phone visit. MetroHealth primary care physician Dr. David Margolius helped launch the hotline and has worked the phones from the beginning. He describes how it works and what it’s meant to not only worried patients but to the scores of doctors and nurses on the other side of the line.

Find the Cleveland.com article Dr. Margolius mentions here: https://www.cleveland.com/opinion/2020/03/battling-our-unconfirmed-covid-19-cases-at-home-theresa-gavalya.html

Call the MetroHealth COVID-19 hotline at 440-59-COVID. That’s 440-592-6843.