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Join us this week as we continue last weeks episode on customer service.  We go over how to get referrals, how to get your clients to relinquish control to you, finding your ideal customer, and getting insight on how to improve your business.

Lets face it, dealing with people is messy.  Distilling the art of customer service down to a formula is impossible, so what do you do?   

In this episode Amanda and Matt give advice on the best practices for serving your clients and customers in the healthiest way for you and your business.  

Ever wonder why web developers and marketing companies can charge anywhere from $150-$150,000 to design a website for your business?  Why is there such a big  variance in price and is it worth it to spend more?  In today's episode Amanda and Matt talk about the value of a professionally designed and SEO optimized website.  

Do you ever feel overwhelmed by the sheer amount of work that needs to get done to keep up with the day to day of your business?  Whether you're a one (wo)man show or manage a whole host of employees, running the show can be overwhelming.  

Join us this week as we provide three strategies to help you work more effectively and a little more stress free.  

If you are interested in learning more about the services we provide to help support you check out our website and sign up for a free audit at https://amandadohertypress.com/

Have you ever wondered what's it like to own and run a small business?  On this episode we speak to 3 misconceptions that can be discouraging when you are looking to start your small business!

1)  Being a small business owner is not as romantic as it sounds.
2)  A healthy support system is essential!
3)  It's time to start, now! You don't know what you don't know.

Today we answer the question "What do I possibly have to offer that a million other business owners haven’t already done?".

Here are 6 things that can set you apart from your competitors!

1) Your personality (aka brand)- sense of humor, easiness to talk to, empathy, ability to read people
2) Soft skills - listening, authenticity: building blocks of great customer service
3) Your location or proximity
4) Relationships
5) Lifestyle, beliefs, lifestage
6) Unique skills, experience, and personal assets

Today we give practical advice on how to market to your target audience.  Learn how to double or even triple your viewers or customers by learning about your target audience.

Questions we answer today:

What is a Target Audience?  

What are some strategies our listeners can implement today that will help double or even triple their viewers or customers simply by knowing who their target audience is? 

Join us this week as we continue our discussion on Copywriting and its importance for small business owners.  

Ever wonder how to improve your Google Rankings for free?  Doing your own copy is the answer!  Join us this week as we answer important questions about writing your own content for your business. 

What is Copywriting? 1:35
What Should I Prioritize?  Design or Copy? 4:48
How does someone build their brand through copy? 8:11

This episode answers the question "What is SEO?".  If you're a small business owner that is not optimizing your website, Etsy page, Pinterest profile, etc. then you are missing out on traffic that could convert!  Join us as we talk simplified SEO and give practical SEO tips for small business owners, side hustlers, and entrepreneurs like you!