What is a CCENT? CCENT stands for Cisco Certified Entry Network Technician. The CCENT is the ICND 1, the first exam of the Cisco Certified Network Associate (CCNA).  Passing the CCENT ICND 1 and ICND 2 are the requirements to receive a CCNA or by passing one exam that encompasses material from both the ICND 1 and ICND 2. These exams test for basic networking knowledge and are often used to help people obtain entry-level networking jobs.   CCENT/CCNA ICND1 100-105 Book After doing some research on Youtube and by asking various networking professionals on Twitter I decided to use the  Official Cert Guide CCENT/CCNA ICND1 100-105 as my main…

When you are first starting out  learning about computer hardware repair it can be little overwhelming. You might be flipping through your CompTIA A+ flashcards learning about the names of all the computer parts and their functions and you start to get curious about what it will be like interacting with computer hardware when you finally land a Help Desk or Desktop Technician role. I’ll help put all the pieces together for you and I’ll tell you the two most common computer parts you will work on will working in IT, how to gain computer repair skills and why hands on skills are so important. Let’s boot up! HDDs &…

Help Desk Support Tech In this role you will mostly be providing IT support via phone calls, emails and/or walk ups. Here are some of the tasks you might do on a regular basis. Clear printer jams Replace printer paper, toner and drums Setup new printers, desktops and mobile phones Wipe data on desktops and phones Installing/Uninstalling software Install/Update operating systems Virus/Malware removal Assist with IT Projects (management of assets, office move, clean equipment, documentation, etc.) Help users connect to wireless internet connection Troubleshoot error messages Cleaning/Organizing server room Junior Network Admin As a Junior Network Admin you will primarily be assisting  Network Admins and Network Engineers with ensuring that…

Interacting With New Tech Sometimes when you work in IT it can feel like Christmas on a monthly basis. From new printers to switches to Chromebooks, it’s just fun to be able to unbox new tech, set it up and run it for a test drive. In my 7+ years working in IT I have had the pleasure of interacting with 3D printers, Google glasses and the latest iPhones within months of them being released.  I’d have to say interacting with innovative tech is a major perk of working in IT. Learning New Things In IT picking up new skills monthly if not weekly or daily is common. I’ve picked…

How I Got Into Tech I first got into tech at an entry level work study job I was offered during my sophomore year of college. I was so nervous to take the job because at that time I did not have any technical skills. Once I started the job I knew tech was for me! At work, I unjammed printers, setup email on smartphones and helped people with connecting their laptops to projectors. I loved learning about the tech at my school, the process of troubleshooting and the feeling I got when I fixed the tech issue! Struggles At My First Tech Job When I landed my first tech…

How to Responsibly Store Your Content To responsibly store your content it’s best to store your content in at least two locations. The first location is your primary location and the second location is the… View Post

To Help Keep Your Instagram Secure… Revoke Access to applications that you no longer want to have access to your Instagram account. Sometimes we give access to accounts like Kodak when we want to print… View Post

What is SEO? It’s a process of getting more traffic to your website or social media accounts from a search engine, like Google or the search area within a social media app. Why should you… View Post

Quick and Simple Guide to Buying a Laptop Before I was a techie I remember how daunting it was to buy a laptop for college. I remember towards the end of my senior year in… View Post