Prime Resources Podcast – BDR

Prime Resources Podcast – BDR

By Business Development Resources (BDR)BusinessMarketing
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Prime Resources Podcast – BDR episodes

  • Streaming Audio Advertising 101

    BDR


    Streaming Audio Advertising 101

    In this episode of the Prime Resources Podcast, Santino Guandolo shares about streaming audio advertising, exploring its significance for contractors. They discuss the basics of streaming audio ads, their role in brand awareness, and how they can amplify other marketing efforts.

    Santino emphasizes the importance of targeted advertising, comparing it to traditional methods like billboards and radio. The conversation also covers the effectiveness of retargeting, the selection of platforms, and the elements of a successful streaming ad. Finally, they highlight the need for a strategic approach to marketing and the future trends in streaming audio.

    Listen here:

    Key Takeaways
    • Streaming audio ads are effective for building brand awareness.
    • Targeting capabilities are more precise than traditional methods.
    • Retargeting with display ads can boost engagement.
    • Choosing the right platform is crucial for success.
    • Streaming ads should be clear and concise.
    • Campaign planning is essential before launch.
    • Streaming audio should fit within a broader marketing mix.
    • Time Stamps
      • 00:00 Introduction to Streaming Audio Advertising
      • 04:09 Understanding the Importance of Awareness in Marketing
      • 07:08 Comparing Streaming Audio to Traditional Advertising
      • 10:06 The Power of Targeting in Streaming Audio
      • 13:03 Retargeting and Display Ads in Streaming Audio
      • 15:44 Choosing the Right Streaming Platforms
      • 19:00 Crafting Effective Streaming Audio Ads
      • 21:57 Integrating Streaming Audio into Your Marketing Mix
      • 25:03 Planning and Strategy for Streaming Audio Campaigns
      • 27:48 Future Trends in Streaming Audio Advertising
      • About the Prime Resources Podcast

        BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

        Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

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        The post Streaming Audio Advertising 101 first appeared on BDR and is written by Dakota Price.

        34 min
      • Using Data to Make Better Business Decisions

        BDR


        Using Data to Make Better Business Decisions

        In this episode of the Prime Resources podcast, Todd Neely, head coach at BDR, discusses the importance of using data to make informed business decisions. He emphasizes the need for contractors to understand key metrics such as breakeven points, leading indicators, and financial benchmarks.

        Todd shares strategies for tracking data effectively, the significance of timely financial statements, and how to use data to celebrate team successes. He also highlights the importance of transparency in sharing data with team members to foster engagement and drive results.

        Listen here:

        Key Takeaways
        • Understanding the breakeven point is crucial for profitability.
        • Proactive data strategies can mitigate seasonal fluctuations.
        • Timely financials are essential for making informed decisions.
        • Benchmarking against industry standards is key to success.
        • Data should be used to celebrate team wins and build culture.
        • Transparency with data fosters team engagement and accountability.
        • Data can highlight areas for process improvement.
        • A structured approach to data tracking leads to better business outcomes.
        • Time Stamps
          • 00:00 Introduction to Data-Driven Decisions
          • 01:36 Understanding Key Metrics for Beginners
          • 04:25 Advanced Data Points for Successful Contractors
          • 09:45 Frequency of Data Review
          • 12:50 Benchmarking for Success
          • 16:27 The Role of Profit and Loss Statements
          • 20:57 Data Strategies for Business Expansion
          • 27:06 Success Stories and Pitfalls in Data Usage
          • 31:45 Final Thoughts on Data Transparency and Team Engagement
          • About Todd Neely

            Todd Neely’s career spans diverse industries, from HVAC to manufacturing, where he honed his skills as a leader and strategist. Todd’s track record of accomplishments underscores his strengths as a professional. From orchestrating successful acquisitions to fostering cohesive teams and driving revenue growth, he has consistently delivered results. Certified as a “Continuous Improvement Master Trainer,” Todd prioritizes building robust and committed teams, ensuring sustainable business success. 

            About the Prime Resources Podcast

            BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

            Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

            LISTEN TO MORE EPISODES
            LISTEN ON SPOTIFY

            The post Using Data to Make Better Business Decisions first appeared on BDR and is written by Tyler Gunhus (BDR).

            35 min
          • How to Use the Profit & Loss by Job Report in QuickBooks®

            BDR


            How to Use the Profit & Loss by Job Report in QuickBooks®

            In this episode of BDR’s Prime Resources Podcast, Lead Accounting Coach Lauren Woodward discusses the Profit & Loss by Job report in QuickBooks®. She explains its significance in job costing, performance indicators, and real-time insights for contractors.
            Follow along as the conversation covers accessing the report, the differences between QuickBooks® Desktop and Online, and best practices for reviewing the report.
            Listen as Lauren emphasizes the importance of having an accounting coach to help implement and utilize this powerful tool effectively.

            Listen here:

            Key Takeaways
            • The Profit & Loss by Job report allows tagging jobs to expenses.
            • Job costing helps compare bids versus actual performance.
            • Filters can help manage overwhelming data in reports.
            • The report is helpful for month-end and project-end reviews.
            • Different roles in a company review the report for various reasons.
            • Maintaining accuracy in job tagging is crucial for data integrity.
            • Implementation of the report can lead to significant ROI.
            • Time Stamps
              • 00:00 Introduction
              • 02:06 Overview of the Profit & Loss by Job Report
              • 03:24 Benefits of Using The Report
              • 05:32 Reporting and Prime Performance Indicators
              • 10:05 Accessing the Report in QuickBooks®
              • 13:26 Incorporating into the Month-End Process
              • 15:50 Who Should Be Involved in Reviewing Reports
              • 17:08 Common Pitfalls and Best Practices
              • 19:57 Final Thoughts and Implementation Tips
              • If you or your team would like more information about QuickBooks® or other accounting-related courses, be sure to check out these BDR training classes:
                • QuickBooks® for Contractors
                • How to Read Your Profit & Loss (P&L)
                • Accounting & Office Management
                • How to Read Your Balance Sheet
                • About Lauren Woodward

                  With nearly 20 years of experience in bookkeeping, accounting, and operational management, Lauren Woodward specializes in QuickBooks®, full-cycle accounting, payroll, tax compliance, and financial reporting. As a lead accounting coach, she leverages her expertise in small business financial management and leadership to guide her team in delivering accuracy, efficiency, and client growth.

                  About the Prime Resources Podcast

                  BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                  Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                  LISTEN TO MORE EPISODES
                  LISTEN ON SPOTIFY

                  The post How to Use the Profit & Loss by Job Report in QuickBooks® first appeared on BDR and is written by Erin Kunz.

                  23 min
                • Unlocking the Power of Multi-Channel Marketing

                  BDR


                  Unlocking the Power of Multi-Channel Marketing

                  In this episode of the Prime Resources Podcast, BXB’s Media Placement Strategist, Deb Thompson, discusses how to build and execute a multi-channel marketing strategy. She emphasizes integrating various marketing channels, understanding target audiences, and setting clear objectives.

                  Deb shares insights on the different marketing channels, the significance of consistent messaging, and the need for a well-structured lead capture system.

                  Don’t miss this insightful conversation if you want to enhance your marketing and drive better results!

                  Listen here:

                  Key Takeaways
                  • Multi-channel marketing = effectively using multiple platforms.
                  • Understanding the strengths and weaknesses of each channel is crucial.
                  • Start with clear objectives to guide your marketing strategy.
                  • Identifying your target audience is key to effective marketing.
                  • Personalization in messaging can significantly impact engagement.
                  • Lead capture systems are essential for converting interest into leads.
                  • Consistency in messaging across channels builds brand recognition.
                  • A balanced marketing portfolio includes both long-term and short-term strategies.
                  • Time Stamps
                    • 00:00 Intro and Background
                    • 02:50 What is a Multi-Channel Marketing Strategy?
                    • 06:40 Overview of Different Marketing Channels
                    • 09:10 The Importance of Understanding Your Objective
                    • 11:30 Using Multi-Channel Marketing in Recruiting
                    • 14:20 Identifying Your Target Audience for Multi-Channel
                    • 19:00 How to Tie Audiences to Strategies and Channels
                    • 25:00 Keys to Success in Multi-Channel Marketing
                    • 31:10 How to Approach ROI with Multi-Channel
                    • 34:20 Pitfalls to Be Aware Of
                    • 36:40 Final Thoughts
                    • About Deb Thompson

                      Deb Thompson is a media placement strategist for BxB Media, a BDR Company, where she helps home service companies amplify their brands through multi-channel marketing strategies. With over 30 years of experience in digital, print, broadcast, streaming, and out-of-home media, she has guided hundreds of businesses—from national brands to local enterprises—in achieving measurable growth. Her expertise is crafting data-driven campaigns that maximize platform visibility and ROI.

                      Before joining BxB Media, Deb served as vice president and general manager of a leading NBC affiliate, where she revitalized the station’s community engagement and profitability. She now combines her deep media knowledge and passion for results to empower contractors with scalable, high-impact marketing solutions.

                      About the Prime Resources Podcast

                      BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                      Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                      LISTEN TO MORE EPISODES
                      LISTEN ON SPOTIFY

                      The post Unlocking the Power of Multi-Channel Marketing first appeared on BDR and is written by Erin Kunz.

                      40 min
                    • Applying Organizational Design Thinking

                      BDR


                      Applying Organizational Design Thinking

                      In this BDR Prime Resources podcast episode, Head Coach Dustin Guyton discusses the importance of organizational design thinking in business. Dustin explores the definition of organizational design, its significance for business leaders, and the various structures that can be implemented.

                      This short conversation also outlines the elements of organizational design, including clarity of roles, the importance of culture, and the evaluation process. Dustin emphasizes the need for intentionality in designing an organization that aligns with the purpose of both the business and its team members, ultimately leading to greater success and fulfillment.

                      Listen here:

                      Key Takeaways
                      • Organizational design is the intentional structuring of roles and responsibilities.
                      • There are three primary organizational structures: hierarchical, flat, and matrix.
                      • Clarity of roles and responsibilities starts in the hiring process.
                      • Culture should align team members’ purpose with the business’s purpose.
                      • Evaluation of performance begins with the leader’s self-reflection.
                      • Intentionality is key in designing an organization to win.
                      • Business owners have the privilege and responsibility to impact lives through their organizations.
                      • Time Stamps
                        • 00:00 Introduction
                        • 02:16 Understanding Organizational Design
                        • 05:19 Exploring Organizational Structures
                        • 11:45 Elements of Organizational Design
                        • 16:30 Uncovering Team Members’ Purpose
                        • 20:00 Aligning Company and Team Purpose
                        • 23:15 Clarity of Roles and Responsibilities
                        • 33:15 The Evaluation Process in Organizational Design
                        • 38:55 Final Thoughts
                        • About Dustin Guyton

                          Dustin Guyton is a head coach for Business Development Resources (BDR), the premier business training and coaching provider to HVAC contractors and distributors. He has owned and operated a contracting business for over a decade, achieving an impressive revenue milestone of over $10 million. Dustin’s impact extended to coaching and corporate training, where he worked with diverse businesses, including a successful Fortune 500 company.

                          About the Prime Resources Podcast

                          BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                          Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                          LISTEN TO MORE EPISODES
                          LISTEN ON SPOTIFY

                          The post Applying Organizational Design Thinking first appeared on BDR and is written by Erin Kunz.

                          41 min
                        • Building Interest in the Trades

                          BDR


                          Building Interest in the Trades

                          In this episode of the Prime Resources Podcast, Jon Hirsch from Auer Steel & Heating Supply Co. discusses the importance of building interest in the trades, particularly HVAC, among young people. He shares insights on the industry’s challenges in recruiting new talent, his innovative outreach strategies, and the need for collaboration between contractors and educational institutions to create a sustainable pipeline of skilled workers. Jon emphasizes the potential for a rewarding trade career and encourages industry professionals to engage with the next generation.

                          Listen here:

                          Key Takeaways

                          • Building interest in the trades is essential for industry survival.
                          • Engaging young people requires innovative and hands-on approaches.
                          • The HVAC industry is often unknown to students and parents.
                          • Technical educators are key allies in recruitment.
                          • Creating a pipeline for talent is crucial for future success.
                          • Every industry professional can contribute to solving the labor shortage.
                          • Implementing Online Scheduling Time Stamps

                            • 00:00 Introduction
                            • 04:19 The Importance of Workforce Development
                            • 07:10 Challenges in Recruiting for the Trades
                            • 13:11 Engaging with Schools and Students
                            • 16:13 Building Relationships with Educators
                            • 19:07 Success Stories in Trade Education
                            • 25:13 Advice for Getting Started in Outreach
                            • 28:14 Final Thoughts
                            • About Jon Hirsch

                              Jon Hirsch has a diverse work experience in the HVAC industry. His career began in 1985 as a district sales manager for Aprilaire, where he excelled in driving sales growth. Jon then joined Indiana Supply Corporation in various roles, including Tempstar product and sales manager, supplies sales and marketing manager, and branch manager, continuing his career at Auer Steel & Heating Supply Co. Inc., holding positions such as senior product manager, director of sales and marketing – Wisconsin, and director of marketing.
                              Since 2015, Jon has been the director of business development for Auer Steel & Heating Supply Company Inc. Overall, he has demonstrated his sales, marketing, and management expertise throughout his trade career.
                              From 1979 to 1985, Jon attended the University of Wisconsin-Platteville, where he pursued a Bachelor of Science in Business Administration with an emphasis in Marketing & Management. Jon’s field of study focused on business, management, marketing, and related support services.

                              About the Prime Resources Podcast

                              BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                              Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                              LISTEN TO MORE EPISODES
                              LISTEN ON SPOTIFY

                              The post Building Interest in the Trades first appeared on BDR and is written by Erin Kunz.

                              41 min
                            • Implementing Online Scheduling

                              BDR


                              Implementing Online Scheduling

                              In this episode of the Prime Resources Podcast, BxB Media Lead Marketing Coach Justin Ebright discusses the significance of online scheduling in today’s consumer landscape, emphasizing its transition from a luxury to a necessity. He explores the user experience, business opportunities, and the challenges faced during implementation.

                              Justin shares the importance of analyzing the scheduling process, the role of AI, and the need for effective vendor selection. Discover how to take the first step in online scheduling to maximize opportunities for your home service business!

                              Listen here:

                              Key Takeaways

                              • Online scheduling is now a necessity for businesses.
                              • Consumers prefer scheduling appointments on their own time.
                              • The user experience is crucial for successful online scheduling.
                              • Reducing the number of steps in the scheduling process can improve conversion rates.
                              • AI is becoming an integral part of online scheduling solutions.
                              • Choosing the right vendor is essential for successful implementation.
                              • Businesses should prepare their backend processes before adopting online scheduling.
                              • Testing different approaches can help optimize scheduling systems.
                              • Implementing Online Scheduling Time Stamps

                                • 00:00 Introduction to Online Scheduling
                                • 05:58 Opportunities and User Experience in Online Scheduling
                                • 12:07 Analyzing the Scheduling Process and Conversion Rates
                                • 18:01 Vendor Selection and Relationship Building
                                • 24:02 Final Thoughts and Future of Online Scheduling
                                • About Justin Ebright

                                  Justin Ebright has been in the marketing arena for over 36 years. His ongoing expertise rests in client relationship building and retention, the teaching and education of marketing concepts to prospects and clients, and training marketing managers and their teams to identify marketing portfolios that work. Justin has helped build multiple micro-digital and traditional marketing agencies across the country. He was the president & CEO for 15 years of his first built agency before joining BxB Media in 2021. Since joining BxB, Justin has played a large part in their growth as a lead coach, mentor, and one of the founding members of the CHIIRP team.

                                  About the Prime Resources Podcast

                                  BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                                  Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                                  LISTEN TO MORE EPISODES
                                  LISTEN ON SPOTIFY

                                  The post Implementing Online Scheduling first appeared on BDR and is written by Erin Kunz.

                                  33 min
                                • Using Outbound Calling to Generate Leads

                                  BDR


                                  Using Outbound Calling to Generate Leads

                                  In this episode of the Prime Resources podcast, BDR Head Coach Darbi Shumway discusses how outbound calling is a powerful lead-generation strategy. Darbi shares the importance of understanding the target audience, the role of effective scripting, and the qualities that make a successful outbound caller. Darbi also emphasizes the need for training, the significance of handling objections, and the potential pitfalls teams may encounter. Learn how to maximize opportunities year-round in your business by implementing an outbound calling strategy that drives leads!

                                  Listen here:

                                  Key Takeaways

                                  • Outbound calling is a structured business plan to reach customers.
                                  • Choosing the right person for outbound calls is vital.
                                  • Scripts are crucial for effective outbound calling.
                                  • Practice scripts to build confidence before calls.
                                  • Training should include customer service and sales skills.
                                  • Set achievable goals and incentives for the team.
                                  • Existing customers are a valuable resource for leads.
                                  • Using Outbound Calling to Generate Leads Time Stamps

                                    • 00:00 Introduction and Background
                                    • 02:43 Using Outbound Calling Throughout the Year
                                    • 05:15 Crafting Effective Scripts
                                    • 08:21 Training and Incentivizing the Team
                                    • 11:45 Using Psychology in Outbound Calling
                                    • 14:20 Incorporating Texting in Outbound Calling
                                    • 18:00 Target Metrics and KPIs
                                    • 24:47 Pitfalls in Outbound Calling to Watch Out For
                                    • 28:31 Summary and Final Thoughts
                                    • About Darbi Shumway

                                      Darbi Shumway brings over 15 years of contracting industry expertise to her role at BDR, where she excels as a business coach. With a background in founding and growing three successful businesses, Darbi’s entrepreneurial spirit is matched by her commitment to helping companies optimize their potential. Her specialties include business planning, service operations, sales, and leadership development, areas in which she has coached over 47 companies with revenue ranging from $1 million to $50 million.

                                      About the Prime Resources Podcast

                                      BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                                      Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                                      LISTEN TO MORE EPISODES
                                      LISTEN ON SPOTIFY

                                      The post Using Outbound Calling to Generate Leads first appeared on BDR and is written by Erin Kunz.

                                      31 min
                                    • Expanding into Electrical Services

                                      BDR


                                      Expanding into Electrical Services

                                      In this episode of the Prime Resources Podcast, BDR Head Coach and electrical expert Joel Bruch discusses the trends and opportunities in the electrical services industry and the increasing demand for electrical services due to the electrification of daily life.

                                      Joel highlights the need for contractors to understand their customers’ needs and provide solutions to ensure their safety and convenience, along with advising contractors to start with a solid foundation – such as hiring a qualified master electrician – and have the necessary resources and tools for the trade. Discover how to expand your market by moving into electrical services and the steps necessary to hit the ground running with a new product offering.

                                      Listen here:

                                      Key Takeaways

                                      • The demand for electrical services is driven by the electrification of daily life and the need for electrical home safety.
                                      • Contractors should focus on providing solutions that ensure their customers’ safety and convenience.
                                      • The electrical services industry opportunities include whole home surge protection, electrical home inspections, and energy-saving solutions.
                                      • Contractors should start with a solid foundation, hire a qualified master electrician, and have the necessary resources and tools for the trade.
                                      • Having a plan, being focused and structured, and avoiding trying to do too much at once is essential.
                                      • Expanding into Electrical Services Time Stamps
                                        • 00:00 – Introduction
                                        • 03:19 – Trends and Demand for Electrical Services
                                        • 07:34 – Opportunities in Electrical Services
                                        • 10:42 – Assessing Customer Base for Electrical Services
                                        • 21:57 – Discussing Energy Savings with Customers
                                        • 25:01 – Preparing to Expand into Electrical Services
                                        • 28:20 – Pitfalls to Avoid in Expanding into Electrical Services
                                        • 34:01 – Final Thoughts
                                        • About Joel Bruch

                                          Joel Bruch has an extensive business development and training background, bringing years of expertise to his role at BDR. Having excelled in various leadership positions, Joel has a proven track record of driving growth and fostering strong client relationships. His commitment to helping businesses maximize their potential through strategic planning and operational efficiency has been key to his success. Joel’s passion lies in coaching and mentoring companies to refine their processes, enhance their performance, and achieve sustainable success, making him a valued asset to BDR’s team of experts.

                                          About the Prime Resources Podcast

                                          BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                                          Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                                          LISTEN TO MORE EPISODES
                                          LISTEN ON SPOTIFY

                                          The post Expanding into Electrical Services first appeared on BDR and is written by Erin Kunz.

                                          38 min
                                        • Succeeding with an Online Store

                                          BDR


                                          Succeeding with an Online Store

                                          In this episode of the Prime Resources Podcast, BDR Head Coach Gwen Campbell discusses the concept of an online store for contractors and provides insights on how to succeed. She explains that an online store can be anything from a simple cart system to a builder system where customers can customize their purchases.

                                          The key is determining what type of online store to offer and what options to present to customers. Gwen also emphasizes the importance of having a sales process and involving the entire team in the online store setup.

                                          Discover how to capture more opportunities in your market and reach a growing number of consumers who prefer to purchase online!

                                          Listen here:

                                          Key Takeaways

                                          • An online store for contractors can be a simple cart or builder system where customers can customize their purchases.
                                          • A well-defined sales process and involving the entire team in the online store setup are crucial for success.
                                          • The online store presents an opportunity for contractors to reach a growing number of consumers who prefer to purchase online.
                                          • Selling systems online requires the right technology and software, such as load calculation and pre-qualification tools, to support them.
                                          • Pre-qualifying customers before they go through the online store can help increase sales conversion rates.
                                          • Working with third-party platforms or marketing companies can simplify the setup and maintenance of the online store.
                                          • Regularly reviewing and updating the online store, including product offerings and pricing, is essential to stay competitive.
                                          • Exploring financing options that offer pre-qualification features can enhance the customer experience and increase sales.
                                          • Succeeding with an Online Store Time Stamps
                                            • 00:00 – Succeeding with an Online Store for Contractors
                                            • 04:04 – The Opportunity of Online Stores for Contractors
                                            • 06:06 – System Selling and Technology in Online Stores
                                            • 07:56 – The Importance of Pre-Qualifying Customers
                                            • 10:41 – Setting Up and Maintaining an Online Store
                                            • 13:29 – Communicating with the Sales Team
                                            • 15:58 – Enhancing the Customer Experience with Pre-Qualification
                                            • 18:02 – Regularly Updating the Online Store
                                            • About Gwen Campbell

                                              Gwen Campbell boasts a 15-year career in HVAC, excelling in various roles from sales and marketing to service management and accounting systems. Rising through the ranks, she introduced innovative sales strategies that significantly boosted profitability and morale. Gwen’s dedication to building a sales culture and client trust has been a cornerstone of her successful career, which fuels her passion for sales planning, building processes, tracking the numbers, the ritual of the sales process, and winning referrals.

                                              About the Prime Resources Podcast

                                              BDR’s Prime Resources Podcast host, Matt MacArthur, is senior vice president of training & marketing. Having worked in the industry for over two decades, he continually works with BDR’s trainers to improve training materials and class delivery. He leads the marketing department in developing marketing tools for BDR’s 50+ business training classes and coaching services, including the Profit Coach program.

                                              Each episode of Prime Resources Podcast is dedicated to providing you with the knowledge you need to help your business achieve Prime results, with ‘Prime’ being the most flourishing stage or state.

                                              LISTEN TO MORE EPISODES
                                              LISTEN ON SPOTIFY

                                              The post Succeeding with an Online Store first appeared on BDR and is written by Erin Kunz.

                                              23 min