Print Geeks of PaperCut

Welcome to a special edition of Print Geeks. Today, we're excited to share a success story from Pittsburgh Technical College in Pennsylvania, USA.

Pittsburgh Technical College recently faced a daunting challenge – an uncontrollable printing environment that led to wasted resources and a monthly paper bill of $30,000. But thanks to PaperCut MF, their paper usage was dramatically reduced to just $2,500 per month, and the transformation didn't stop there.

Join us as we delve into how PaperCut's flagship print solution, along with Mobility Print and Print Deploy, not only slashed costs but also provided essential visibility and security.

Director of Network Operations, Jon Buhagiar, tells us how they regained control, simplified their printing experience, and even tackled security risks like PrintNightmare.

Discover how Pittsburgh Technical College saved money, trees, and gained control over their print environment, all while enhancing security and user-friendliness. Stay tuned for this inspiring journey of transformation with PaperCut.

PaperCut's resident print management specialist is back for his patented check-up on all the latest and greatest features and enhancements for PaperCut products. In today's episode, the Doctor provides a dose of updates including direct print jobs, integrated scanning, Fujifilm MFD embeddeds, data centers for PaperCut Hive and PaperCut Pocket, and more. Missing anything from the Doctor's check-up, drop him an email at [email protected] with all your prescription needs.

Print Spoolers. You might not know what they are, or why they are, but chances are you've come across many a "Paused - Printer Spooling" message while printing. In this installment of Print Geeks, we explain what print spoolers are, why they exist, why print spooling issues occur, and how to fix them. To do so, our host PaperCutter Kieron is joined by his semi-regular co-host, PaperCutter Jamie. Together the duo is joined by PaperCut legend and former Microsoft employee, PaperCutter Alan Morris. He taps into his experience of building the Windows print system to provide all the must-know basics and tips on the Windows Print Spooler, as well as alternatives like CUPS for macOS and Linux. Want to know (almost) everything you need to know about Print Spoolers and print spooling? Start here!

For more on Print Spoolers, check out these other pieces of content:

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Schools print a lot. Specifically, schools, from K-12 to higher education, spend approximately 10% of their annual budget on printing. Assignments, worksheets, letterheads, records, essays, study guides, study notes, readings, tests - all of that is merely the tip of the iceberg when it comes to the various document types printed by students and staff in schools. It is therefore vital that schools have print management software to control and administer their printing environments. On this deep dive episode, Print Geeks founding member PaperCutter Al drops by the pod booth to discuss in-depth with PaperCutter Kieron why all schools need print management software.

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For this audio guide on everything you need to know about print security, Print Geeks host PaperCutter Kieron is joined by PaperCut IT and Security Manager, Stan Chathuruthy. Stan discusses the print document lifestyle with Kieron and wags his finger at Kieron's less-than-secure password management processes in the PaperCut office.

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It's another Print Geeks assemble episode! PaperCutters Kieron and Jamie are joined by regular and print industry veteran, PaperCutter Lucas, and making her Print Geeks debut is Rebecca Ballantyne, from our Customer Experience team. And we're talking about the cloud again. Specifically, we dive into everything you need to know about printing and the cloud: Why is the cloud a hot topic in the print industry? What is cloud printing? What is cloud print management? Why are businesses moving their printing to the cloud? All those questions and more are answered in this all-star panel.

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Looking for how to solve those pesky printing problems? Bracknell-based PaperCutter, technical support engineer Jemma Roxburgh, drops by the show and tells PaperCutter Kieron all about the most common PaperCut printing problems and how to troubleshoot them. Slight disclaimer, we're mainly referring to issues experienced in PaperCut MF and PaperCut NG managed print environments, but we also have some PaperCut Hive and PaperCut Pocket tips. Tune in to hear all the top tips on how to cure your printing woes. As well as some fun anecdotes about the wild and wacky world that is working in technical support.

Ever found it difficult to buy PaperCut software? Unsure what the difference is between PaperCut Resellers and PaperCut Authorized Solution Centers and PaperCut Authorized Partners? Can't tell the difference between Technical Support, Technical Services, and Customer Care? We have the episode for you. PaperCutter Kieron is joined by two traveling Portland PaperCutters, Shari and Ariel, to answer the question: how do you get PaperCut software? They also explain the PaperCut ecosystem and who to talk to during each stage of your software-buying journey. 

Sidestepping from the print side of things, and focusing on the human, brings us this week’s installment of the Print Geeks podcast. I’m joined by visiting Portland PaperCutters Operation Specialist Shari and Customer Care Specialist Ariel to talk about PaperCut’s global Diversity, Equity, Inclusion, and Belonging group, or DEIB for short.

DEIB is a unique part of PaperCut culture. It’s been going 3 years strong and strives to ensure all PaperCutters and partners feel a sense of home and can embrace what makes them unique, inside and out. Shari and Ariel were in town, along with many other global DEIB members, planning DEIB’s next 12 months, and to celebrate Midsumma Pride March here in Melbourne Australia.

I had a chat with the two about what DEIB is, how it was founded, why it’s important in every workplace, and how the Midsumma Pride March went.

In the first episode of the Print Geeks podcast for 2023, PaperCutters Kieron and Jamie are joined by fellow PaperCutter but also print legend, Alan Morris. The trio dives into possibly the printiest and geekiest episode we’ve yet attempted. Alan taps into his past tenure at Microsoft to walk us through the history of the print server and his work building the Windows print systems.