Animal training experts Chuck Tompkins and Ted Turner return for a third installment on behavioral principles to discuss how operant conditioning using positive reinforcement in managed care can prevent and at minimum reduce the frequency and intensity of aggressive behaviors directed at other animals, caregivers, or the immediate environment. The goal is not to react to or try to suppress aggressive responses after they have happened as traditional punishment-based training often calls for, but to prevent the fear or frustration that leads to aggression before it ever occurs.

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