Too many agencies are throwing tech at the problem and wondering why it’s not working.

This week, I’m joined by Saeed Bor, recruitment ops expert and the man behind the “process > tech” mantra.

Si’s worked on the tools, scaled ops teams, and now consults with recruitment agencies across the UK to help them fix the stuff that actually matters. No fluff, no hype just smart process, systems thinking, and sharp advice that gets results.

We talk about:

• Why so many recruitment leaders chase tools instead of fixing process
  

• The most undertrained part of the recruitment process (and how it kills deals)
  

• A smarter way to use AI note-takers that actually builds your BD pipeline
  

• How to map your real process using just your last 3 placements
  

• What tech to ignore, what to lean into, and where AI is actually useful
  

This one’s full of hard truths, sharp insights, and practical ideas that could save your business a ton of time, money and wasted automation.