How do you deliver bad news? Today Matthew and Joel talk about how to tactfully and confidently deliver bad news, and how to help people without becoming the owner of their problems.
Topics in this episode:
Delivering bad news
Mentally preparing for the conversation
Confidence
Helping without taking ownership
Bad news doesn't get better over time
Mentoring, ownership, and skin in the game
Feedback on dumping Outlook desktop
Review of iPadOS
What's the most productive podcast player?