Deep diving into the emerging, exciting and pivotal role that is Product Operations. One podcast at a time.... more
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Product Ops Podcast
By Product-Led Alliance
FAQs about Product Ops Podcast:
How many episodes does Product Ops Podcast have?
The podcast currently has 19 episodes available.
Product Ops Podcast episodes:
August 09, 2022Set up for success, with Stripe Blake Samic, Alexandra Lapinsky Wilson and Daniel Barber from the product ops team at Stripe discuss a number of key topics, including:
- How Stripe’s Product Ops team is set up for success!
- How product ops teams can deliver more value to more users.
- The Stripe Terminal Global launch.
- The Top Asks From Users program.
...more June 22, 2022Quarterly planning, with Wise Karen Gutierrez and Reema Joshi from the Product Ops team at Wise unpack a number of key topics, including:
- Quarterly planning.
- Growing a team initially from 1 to 2.
- How product ops is improving transparency with a product mindset.
- Product ops "owning" products (the Wise Mission Roadmap).
...more June 17, 2022Creating transparency, with Pendo The Product Ops team from Pendo.io, Christine Itwaru, Rick Kadlac and Adam Siegel explore key talking points, including:
- Focusing on the right things to tackle first.
- Establishing guardrails for your own product usage.
- Building trust to drive a collaborative knowledge base initiative.
- Practical insights from a leading product ops team who "wrote the book" on product ops (The Rise of Product Ops)! 🚀
...more April 21, 2022Evolving as you scale, with Chipper Cash Anita Asiedu and Yande Nomvete from the Product Ops team at Chipper Cash explore key topics, including:
- The evolving responsibilities of the product ops team
- Reducing waste in operations and improving efficiency using internal tooling
- Always keeping the user at the center of everything
- How to find the right talent when hiring externally
...more April 08, 2022Driving customer and data insights, with Onfido Kam Dadfar, Virginia Chiarentin, and Charlotte Hayward from the Product Ops team at Onfido explore key topics, including:
- Using customer insights to improve a trial adoption process.
- Building on data insights to drive long-term product improvements.
- Scaling an NPS system.
- How product ops can function as a neutral party that puts customer interests first.
...more March 21, 2022Working as one, with Twilio Tina Stewart and Shradha K from the Product Ops team at Twilio explore a number of key talking points, including:
- Scaling communication into and out of the R&D team.
- Simplifying operating cadences and recognizing the importance of change management.
- Building a product ops team with a clear sense of purpose from a career development perspective.
...more March 16, 2022Alignment at scale, with Shopify Vincent Poulain and Jessica Orellana from the Product Ops team at Shopify dive into a number of key topics, including:
- How to get hundreds of people across multiple teams to solve a hard problem instead of "shipping the org chart."
- Scaling product ops with a common foundation but different flavors.
- How product ops is enabling Shopify to operate with "the speed of startups and the impact of giants!"
...more July 01, 2021A CPO's View on Product Ops | Michael Akkerman, Cardlytics Michael Akkerman, the Chief Product and Strategy Officer at Cardlytics, joins me for the final episode of Season 1 of POP to share his views on Product Ops and why he thinks it's a key role in a scaling product organization.Prior to his current role, Michael served as the Global Head of Partnerships at Pinterest. We talk about how important internal stakeholder management and collaboration is in building and launching products (and how Product Ops can help strengthen this process!).Listen in to find out how Michael sees this function delivering value and what he will do as a CPO to set it up for success. This is a great episode to get a different perspective on Product Ops from a CPO championing the role and looking to hire for it!...more June 28, 2021Scaling Product Ops | Anabela Cesário, OutSystems Anabela Cesário, the Director of Product Ops at OutSystems, joins me on POP this week to talk about how she focused on tackling impactful work with her product ops team which allowed her to scale the function from 3 to 9 people over a year.She’s worked at OutSystems for over 5 years in various positions including the Director of Product Management. Her ability to understand and empathize with product managers definitely serves her well in this position.Listen in to find out more about the operating model she uses to evaluate the impact of work, as well as to find out what a scaled-up version of Product Ops looks like. (They're doing a lot!) Anabela provides some great advice for Product Ops leaders looking to scale this function!...more June 21, 2021Data Driven Decisions with Prod Ops | Yashas Singri, Talkspace Yash Singri, a Product Ops Manager at Talkspace, joins me on POP this week to talk about how he's using product analytics in ProdOps to help drive data-driven decision making.He previously worked as a consultant at Bain & Company before landing a strategy "externship" and moving into the digital health space. Listen in to find out how Yash works with the data science team in order to bring a holistic view of quantitative and qualitative analysis to product teams.He provides practical examples of how he has leveraged SQL skills and data analysis for 1) sizing and prioritizing of tickets and requests and 2) experimentation and product decision making.This is a great episode for anyone looking to embed data analysis and insights into the ProdOps function....more
FAQs about Product Ops Podcast:
How many episodes does Product Ops Podcast have?
The podcast currently has 19 episodes available.