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Hear directly from our experts—Sue, Simon, & James—who share real-world trends, new data findings, and actionable productivity insights 

We unpack the wage rise headlines and the quiet costs they trigger up the ladder, then move to peak‑time realities: queues, break timing, and the real use of self‑checkout. We finish with fast wins in quick‑serve layouts and why adoption fails without hands‑on coaching.

• Wage increases by age bands and implications for costs
• Compression of supervisory pay differentials
• Leaders pulled into front‑line tasks reducing leadership capacity
• Queues at peak despite self‑checkout availability
• Break timing clashing with customer demand
• Micro‑improvements in quick‑serve cycle times
• Layout tweaks, tool placement, and motion design
• Training and engagement to adopt new kit and processes

Keep an eye out for those queues at peak, everybody listening, and see if you can identify the issues, we'll be back in the new year

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