Saturday October 25, 2008
11:15 am-12:15 pm
Cortez A & B
Moderator:
Cathy McCluney
Manager
IBM Innovation Center, ISV & Developer Relations
IBM Software Group
IBM Corporation
Speakers:
Shahla Atashroo
Former Director
Applications Development
Sprint
Fanee Harrison
Director, Diversity & Inclusion
The Boeing Company
This workshop will increase participants' knowledge and skills to deal effectively with cultural differences. Participants will learn how to identify the different components of cultural competency, including cross-cultural communication, conflict resolution and flexibility.
This workshop will increase participants' abilities to:
· Recognize when cultural factors may be influencing interpersonal dynamics;
· Communicate effectively across cultures;
· Resolve cross-cultural conflict constructively; and
· Intervene in culturally offensive situations.