Professor Clair Sullivan is a passionate and experienced endocrinologist who is a leader in digital health for Queensland. We spoke with Clair about how she found herself in digital health. And, on the back of the Senate's 'Transforming Flow' meeting, Clair talks about the new study she has co-authored about why access block is not all about the emergency department and the need to understand the complex interactions  a consumer has in the care system throughout their journey and across the many interjurisdictional and intersectoral boundaries.