More than helping you become more efficient and get a lot of work done, innovation is all about providing a higher level of service to others. In this episode, host Abhijit Verekar invites Bob Wilson, Assistant City Manager of the City of Johnson City, TN, to discuss how a smart city needs only to do that and not necessarily by having the latest and most advanced technologies. Here, they talk about how Bob is bringing forward innovation to the city, sharing how he deals with vendors when finding the software that fits their needs as well as translating his vision to his team and the citizens. He also talks about the ever-expanding role of IT officers and directors and being able to confront that as we move towards the technological future. Moreover, Bob taps into how he is adapting to the coming of the new generation in the workforce and how he keeps himself motivated after years in public service.

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