RF-SMART customer PetShop.co.uk needed an ERP and WMS solution that would give them visibility into their processes. Adding technology to your warehouse can be a big investment...how can you prove the ROI of your investment? Founder of eCommerce retailer PetShop.co.uk, Adam Taylor, joins us to give insights on how using NetSuite and RF-SMART's reporting tools has helped PetShop prove ROI and create incentive programs for their employees.