RF-SMART exists to Transform our Customers and Change Lives. Supporting this mission are five corporate values (click here to learn more) that help us reach this goal. In this episode, hear how three RF-SMART employees live out the value “we have your back.”

What You’ll Learn:

• How corporate values help the teams navigate their daily tasks

• How our teams have our customer’s backs

• Stories about how RF-SMART has lived out this value with their employees

Additional Resources:

Learn more about the RF-SMART Mission: About our Company

Check out our open roles: RF-SMART Hiring

Who You'll Hear:

Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

Denise Young, Revenue Team Lead @ RF-SMART

Jess Renfroe, Manager of Functional Consulting @ RF-SMART

Myles Hattabaugh, Product Engineering Manager @ RF-SMART

WPS, the leading independent publisher of educational and psychological assessment materials, takes their employee experience seriously. In partnering with RF-SMART, they have streamlined all areas of their warehouse staff’s experience, from receiving to shipping. Listen to learn how the WPS team leverages technology to support their staff while optimizing their supply chain.

What You’ll Learn:

• How WPS approaches an employee-centered training experience

• Where RF-SMART has benefited their end users

• How partnering with other NetSuite users has improved their operations

Additional Resources:

Learn more about WPS: WPS Website

See a demo of RF-SMART Shipping: Video

Learn more about RF-SMART: Connect with us

Who You'll Hear:

Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

Luis Quiroz, Warehouse Manager @ WPS

You’ve decided to invest in RF-SMART’s solutions, now what? This podcast walks listeners through what they can expect during an RF-SMART implementation, from initial planning to ongoing training and support. Listen to learn how we live out our value of being “crazy for our customers” by creating a streamlined implementation experience.

What You’ll Learn:

• What an RF-SMART implementation looks like

• How we train our users and offer on-going support

• How we prepare our customers for continued success during implementation

Additional Resources:

Learn more about the RF-SMART implementation process: Implementation 101

Read about the RF-SMART implementation process: From Evaluation to Go-Live

Who You'll Hear:

Abby Bennett, Podcast Host & Customer Education Marketing Specialist @ RF-SMART

Kristin St. John, Practice Director of NetSuite Services @ RF-SMART

Misty Pryce, Senior Implementation Consultant @ RF-SMART

For Every Meal, supply chain isn’t just a part of their business – it’s the way they fulfill their mission to provide food to kids in their area. Partnering with NetSuite and RF-SMART, they have optimized their supply chain operations with the use of mobile barcode scanning. In this episode, they share how they utilize RF-SMART to streamline their warehousing and provide a better experience for their community partners.

What You’ll Learn:

• Ways Every Meal utilizes RF-SMART in their warehouse
• Why they use technology to help fulfill their mission
• How they leveraged RF-SMART to navigate the increased order demand during COVID

Additional Resources:

Support Every Meal: Donate or Volunteer

Learn more about RF-SMART inventory management: RF-SMART Website

Who You'll Hear:

Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

Nicole Price, Senior Technical Project Manager @ Every Meal

Nate Youngblood, Vice President @ Every Meal

RF-SMART customer Green Rabbit is a big believer in improving inventory control with technology. As their business has grown, they have leveraged RF-SMART as both a software provider and business partner. In this episode, they share how they continue to lean on the RF-SMART product and support teams to level up their shipping process.

What You’ll Learn:

• How Green Rabbit and RF-SMART partnered together with warehouse checkups
• The benefits of leveraging RF-SMART’s industry expertise
• How Green Rabbit has optimized their fulfillments with RF-SMART Shipping

Additional Resources:

Check out Green Rabbit: Green Rabbit Website

Learn about RF-SMART Shipping: Fast, Configurable, Easy-To-Use

Read the Green Rabbit case study: Customer Story

Who You'll Hear:

Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

Kevin Gaul, RF-SMART Shipping Product Manager @ RF-SMART

Gary Cifatte, Chief Technology Officer @ Green Rabbit

Order fulfillment is an area where many customers find the most bottlenecks in their supply chain. For RF-SMART customer Crispi US, identifying and addressing inefficiencies was vital for their growth. In this episode, they share how RF-SMART helped them minimize errors, decrease picking times, and ship orders with greater speed and accuracy.

What You’ll Learn:

• How Crispi US is navigating both eCommerce and vendor orders with RF-SMART's advanced picking functionality

• The benefits of leveraging RF-SMART Shipping’s EDI connector

• How RF-SMART continues to partner with the Crispi US team

Additional Resources:

Check out Crispi US products: Crispi US Website

Learn about RF-SMART's advanced picking functionality: Pick Manager

Read the Crispi US case study: Customer Story

Who You'll Hear:

Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART

McKinley Card, Warehouse Manager & System Administrator @ Crispi US

Season 4, Episode 10- Adopting new technology in your warehouse can be daunting, but it doesn’t have to be! How can you tell when it’s time to take the leap and invest in new software solutions? RF-SMART customer Green Rabbit’s Gary Cifatte shares how his team found greater efficiency by embracing new inventory management solutions in their warehouse.

What You’ll Learn:

• How Green Rabbit’s Chief Technology Officer determines when new technology is needed in the warehouse
• How a warehouse can better adapt to necessary process changes
• Why being open to supply chain optimizations is so important

Additional Resources:

Check out Green Rabbit: Green Rabbit Website

Learn about RF-SMART Shipping: Fast, Configurable, and Easy-to-Use

Read the Green Rabbit case study: Customer Story

Who You'll Hear:

Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART

Kevin Gaul, Shipping Product Manager @ RF-SMART

Gary Cifatte, Chief Technology Officer @ Green Rabbit

Season 4, Episode 9- What You Need to Know About NetSuite Manufacturing, Part Two

In part two of this series, RF-SMART supply chain and software experts discuss level three and four of NetSuite Manufacturing: WIP and Routing and Work Order Reporting. This episode breaks down use cases for WIP and Routing, benefits of Work Order Reporting, and how this impacts overall supply chain success.

What You’ll Learn:

• Introduction to WIP and Routing

• How customers use WIP without Routing

• Best Practices for Bin vs WIP functionality

• How Work Order Reporting encourages data-driven decision making

Additional Resources:

Listen to Part One: What You Need to Know About NetSuite Manufacturing, Part One

Listen to Best Practices focused episode: NetSuite Manufacturing Best Practices

Learn more about RF-SMART Manufacturing: NetSuite Advanced Manufacturing

Who You'll Hear:

Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART

Seth King, VP of NetSuite Sales @ RF-SMART

Amy Pichardo, Product Owner @ RF-SMART

Every warehouse has unique document and label printing requirements. SummitIT, an RF-SMART Printing Solution, helps customers navigate these effortlessly. This episode highlights three unique ways our customers are applying SummitIT functionality to meet their supply chain needs.

What You’ll Learn:

• How to produce labels of multiple sizes from one printer

• How to customize documents to accommodate order requirements

• How to leverage automated cloud printing

Additional Resources:

Learn more about RF-SMART’s SummitIT: SummitIT Website

Watch how SummitIT can improve your printing: SummitIT Video

Read a customer study: Artos Customer Story

Who You'll Hear:

Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART

Steven Scheppelman, Software Engineer @ RF-SMART

RF-SMART supply chain and software experts untangle the complicated world of manufacturing in the first installment of a two-episode NetSuite Manufacturing overview. This episode discusses the basics on which all RF-SMART Manufacturing customers operate, including a breakdown of the types of manufacturing and best use cases for each.

What You’ll Learn:

• Introduction to various types of manufacturing

• Difference between Kits and Item Groups

• How to decide what type of functionality works for your warehouse process

Additional Resources:

Read story of an RF-SMART Manufacturing customer: Allied Hygiene Case Study

Learn more about RF-SMART Manufacturing: NetSuite Advanced Manufacturing

Who You'll Hear:

Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART

Seth King, VP of NetSuite Sales @ RF-SMART

Amy Pichardo, Product Owner @ RF-SMART