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RF-SMART exists to Transform our Customers and Change Lives. Supporting this mission are five corporate values (click here to learn more) that help us reach this goal. In this episode, hear how three RF-SMART employees live out the value “we have your back.”
What You’ll Learn:
• How corporate values help the teams navigate their daily tasks
• How our teams have our customer’s backs
• Stories about how RF-SMART has lived out this value with their employees
Additional Resources:
Learn more about the RF-SMART Mission: About our Company
Check out our open roles: RF-SMART Hiring
Who You'll Hear:
Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART
Denise Young, Revenue Team Lead @ RF-SMART
Jess Renfroe, Manager of Functional Consulting @ RF-SMART
Myles Hattabaugh, Product Engineering Manager @ RF-SMART
WPS, the leading independent publisher of educational and psychological assessment materials, takes their employee experience seriously. In partnering with RF-SMART, they have streamlined all areas of their warehouse staff’s experience, from receiving to shipping. Listen to learn how the WPS team leverages technology to support their staff while optimizing their supply chain.
What You’ll Learn:
• How WPS approaches an employee-centered training experience
• Where RF-SMART has benefited their end users
• How partnering with other NetSuite users has improved their operations
Additional Resources:
Learn more about WPS: WPS Website
See a demo of RF-SMART Shipping: Video
Learn more about RF-SMART: Connect with us
Who You'll Hear:
Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART
Luis Quiroz, Warehouse Manager @ WPS
You’ve decided to invest in RF-SMART’s solutions, now what? This podcast walks listeners through what they can expect during an RF-SMART implementation, from initial planning to ongoing training and support. Listen to learn how we live out our value of being “crazy for our customers” by creating a streamlined implementation experience.
What You’ll Learn:
• What an RF-SMART implementation looks like
• How we train our users and offer on-going support
• How we prepare our customers for continued success during implementation
Additional Resources:
Learn more about the RF-SMART implementation process: Implementation 101
Read about the RF-SMART implementation process: From Evaluation to Go-Live
Who You'll Hear:
Abby Bennett, Podcast Host & Customer Education Marketing Specialist @ RF-SMART
Kristin St. John, Practice Director of NetSuite Services @ RF-SMART
Misty Pryce, Senior Implementation Consultant @ RF-SMART
For Every Meal, supply chain isn’t just a part of their business – it’s the way they fulfill their mission to provide food to kids in their area. Partnering with NetSuite and RF-SMART, they have optimized their supply chain operations with the use of mobile barcode scanning. In this episode, they share how they utilize RF-SMART to streamline their warehousing and provide a better experience for their community partners.
What You’ll Learn:
Additional Resources:
Support Every Meal: Donate or Volunteer
Learn more about RF-SMART inventory management: RF-SMART Website
Who You'll Hear:
Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART
Nicole Price, Senior Technical Project Manager @ Every Meal
Nate Youngblood, Vice President @ Every Meal
RF-SMART customer Green Rabbit is a big believer in improving inventory control with technology. As their business has grown, they have leveraged RF-SMART as both a software provider and business partner. In this episode, they share how they continue to lean on the RF-SMART product and support teams to level up their shipping process.
What You’ll Learn:
Additional Resources:
Check out Green Rabbit: Green Rabbit Website
Learn about RF-SMART Shipping: Fast, Configurable, Easy-To-Use
Read the Green Rabbit case study: Customer Story
Who You'll Hear:
Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART
Kevin Gaul, RF-SMART Shipping Product Manager @ RF-SMART
Gary Cifatte, Chief Technology Officer @ Green Rabbit
Order fulfillment is an area where many customers find the most bottlenecks in their supply chain. For RF-SMART customer Crispi US, identifying and addressing inefficiencies was vital for their growth. In this episode, they share how RF-SMART helped them minimize errors, decrease picking times, and ship orders with greater speed and accuracy.
What You’ll Learn:
• How Crispi US is navigating both eCommerce and vendor orders with RF-SMART's advanced picking functionality
• The benefits of leveraging RF-SMART Shipping’s EDI connector
• How RF-SMART continues to partner with the Crispi US team
Additional Resources:
Check out Crispi US products: Crispi US Website
Learn about RF-SMART's advanced picking functionality: Pick Manager
Read the Crispi US case study: Customer Story
Who You'll Hear:
Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART
McKinley Card, Warehouse Manager & System Administrator @ Crispi US
Season 4, Episode 10- Adopting new technology in your warehouse can be daunting, but it doesn’t have to be! How can you tell when it’s time to take the leap and invest in new software solutions? RF-SMART customer Green Rabbit’s Gary Cifatte shares how his team found greater efficiency by embracing new inventory management solutions in their warehouse.
What You’ll Learn:
Additional Resources:
Check out Green Rabbit: Green Rabbit Website
Learn about RF-SMART Shipping: Fast, Configurable, and Easy-to-Use
Read the Green Rabbit case study: Customer Story
Who You'll Hear:
Abby Bennett, Podcast Host & Content Marketing Specialist @ RF-SMART
Kevin Gaul, Shipping Product Manager @ RF-SMART
Gary Cifatte, Chief Technology Officer @ Green Rabbit
Season 4, Episode 9- What You Need to Know About NetSuite Manufacturing, Part Two
In part two of this series, RF-SMART supply chain and software experts discuss level three and four of NetSuite Manufacturing: WIP and Routing and Work Order Reporting. This episode breaks down use cases for WIP and Routing, benefits of Work Order Reporting, and how this impacts overall supply chain success.
What You’ll Learn:
• Introduction to WIP and Routing
• How customers use WIP without Routing
• Best Practices for Bin vs WIP functionality
• How Work Order Reporting encourages data-driven decision making
Additional Resources:
Listen to Part One: What You Need to Know About NetSuite Manufacturing, Part One
Listen to Best Practices focused episode: NetSuite Manufacturing Best Practices
Learn more about RF-SMART Manufacturing: NetSuite Advanced Manufacturing
Who You'll Hear:
Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART
Seth King, VP of NetSuite Sales @ RF-SMART
Amy Pichardo, Product Owner @ RF-SMART
Every warehouse has unique document and label printing requirements. SummitIT, an RF-SMART Printing Solution, helps customers navigate these effortlessly. This episode highlights three unique ways our customers are applying SummitIT functionality to meet their supply chain needs.
What You’ll Learn:
• How to produce labels of multiple sizes from one printer
• How to customize documents to accommodate order requirements
• How to leverage automated cloud printing
Additional Resources:
Learn more about RF-SMART’s SummitIT: SummitIT Website
Watch how SummitIT can improve your printing: SummitIT Video
Read a customer study: Artos Customer Story
Who You'll Hear:
Abby Bennet, Podcast Host & Content Marketing Specialist @ RF-SMART
Steven Scheppelman, Software Engineer @ RF-SMART
RF-SMART supply chain and software experts untangle the complicated world of manufacturing in the first installment of a two-episode NetSuite Manufacturing overview. This episode discusses the basics on which all RF-SMART Manufacturing customers operate, including a breakdown of the types of manufacturing and best use cases for each.
What You’ll Learn:
• Introduction to various types of manufacturing
• Difference between Kits and Item Groups
• How to decide what type of functionality works for your warehouse process
Additional Resources:
Read story of an RF-SMART Manufacturing customer: Allied Hygiene Case Study
Learn more about RF-SMART Manufacturing: NetSuite Advanced Manufacturing
Who You'll Hear:
Sarah Archer, Senior Podcast & Digital Media Host @ RF-SMART
Seth King, VP of NetSuite Sales @ RF-SMART
Amy Pichardo, Product Owner @ RF-SMART
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