Provoke.fm Media

In this episode of Breaking Banks Europe, hosts Matteo Rizzi and Don Ginsel welcome guest Bianca Lopes for a global discussion on fintech innovation, neobanks, and regulation. They begin with Revolut’s rapid growth and $13 billion expansion, comparing its evolving model to Brazil’s Nubank, which thrives with cost efficiency and minimal physical infrastructure. The conversation shifts to stablecoins, cross-border payments, and announcements from SWIFT at Sibos about new digital asset layers and near-instant international transactions. Lopes highlights the “Finance of Tomorrow” conference in Rio de Janeiro, which fosters collaboration among 17 countries’ regulators and promotes financial inclusion and responsible innovation across Latin America. They discuss Brazil’s leadership in instant payments, regulatory cooperation inspired by India’s UPI system, and global progress in open banking. The episode closes with reflections on the evolving role of central banks, financial well-being, and the human impact of inclusive fintech.

In this episode, Paolo Sironi interviews Ritavan to explore his book Data Impact: How legacy businesses Save, Leverage, Align, Simplify, Optimize, and Grow to WIN.

The SLASOG framework is a methodology designed to empower non-digital native businesses in harnessing their unique strengths for scalable, data-driven growth. Drawing from first-principles and empirically validated strategies, they discuss actionable insights to align teams on value creation, streamline processes, and accelerate innovation. You will gain practical guidance on: avoiding expensive groupthink pitfalls to save costs and enhance decision-making; identifying and capitalizing on core strengths and high-impact opportunities; fostering alignment across people, processes, and goals for unified progress; simplifying operations to reduce complexity costs while boosting leveraged returns: optimizing learning through empirical evidence for measurable impact; and cultivating an abundance mindset to drive demand-focused expansion and overcome scarcity thinking. Paolo’s and Ritavan’s conversation demystifies data-driven transformation and equips leaders with tools for sustainable success.

GUEST SOCIAL MEDIA
https://slasog.substack.com/
https://www.linkedin.com/in/rritavan/
https://mavenmaverick.substack.com/

Susan Zieger, the author of “Logistics and Power”, joins the Futurists to share her insight about global trade and control. Global trade and logistics requires a hierarchy of control to ensure timely, reliable delivery. That’s why power is an emergent principle of the global supply chain.  For Zieger, the supply chain covers more than containers and manufactured goods, spanning the movement of humans and information.  The early phases of global trade continue to shape the present and the future of logistics, transportation, and cultural globalization. Zieger provides a wide-ranging survey of world systems, beginning with the Dutch colonies of the 17th century;  how modern managerial power emerged from railroad industry in the 19th century; and today’s new frontier of suborbital supply chains in space. Zieger’s critical focus is a humanist-focused interpretation of logistics, including the impact on the people who are engaged in global trade as employees or consumers, subject to the rules imposed by the logistics of trade.

This week onBreaking Banks, we spotlight the newest member of the Provoke.fm family, Bankers’ Bookshelf, hosted by Paolo Sironi.

This episode features Paolo’s interview with Sangeet Paul Choudary, author of the new book, Reshuffle: Who Wins When AI Restacks the Knowledge Economy.

Paolo and Sangeet discuss how AI is set to transform the global economy and company operations by redistributing power among key players. Sangeet explores four key tensions driving this transformation: tensions between workers and their software tools; tool providers and the organizations that use them; businesses consolidating power and the industries they disrupt; and empowered individuals and established incumbents.

Drawing on compelling examples, historical parallels, and innovative perspectives, this conversation uncovers the opportunities and challenges AI presents—and reveals who stands to succeed or struggle when AI restacks the deck.

Don’t get left behind! Listen now!

FinovateFall Best of Show winner Casap on the biggest opportunity you’re missing to prove to your customers that you’re on their side.

Detailed Summary:

In this Finovate podcast episode, Greg interviews Shanthi Shanmugam, co-founder and CEO of Casap, a Best of Show winner at FinovateFall 2025. Shanthi explains that Casap was founded after she and her co-founder discovered that negative dispute experiences were the primary non-life-event reason customers left financial institutions. Casap addresses this by instantly resolving disputes for honest customers while protecting banks from fraudsters. The current dispute process typically takes 90 days with little communication, creating frustration for customers who need resolution.

Shanthi highlights that first-party fraud has become the leading fraud attack vector globally, surpassing account takeovers and scams. This type of fraud—where customers falsely claim they didn’t make purchases they actually did—costs financial institutions $100 billion annually. Casap’s solution uses AI agents that ask objective questions like expert investigators while analyzing transaction data to generate a “win score” that determines if a dispute is legitimate. For honest customers with high win scores, Casap provides instant resolution, while creating friction for potential fraudsters.

Following her Finovate demo, Shanthi received significant interest from various financial institutions, including fintechs, banks, and credit unions. Casap serves issuers of all sizes, from public fintechs to top 25 banks and credit unions with assets ranging from $200 million to $20 billion. Shanthi closes by envisioning a future where Casap helps create a financial system where trust is a given, fraud is minimized, and financial services are truly democratized. The solution is designed for any issuer handling at least 200 dispute cases monthly, providing immediate savings and improved customer experiences.

More info:

Casap: https://www.casaphq.com/ ; https://www.linkedin.com/company/casaphq/

FinovateFall Demo: https://finovate.com/videos/finovatefall-2025-casap/

Shanthi Shanmugam: https://www.linkedin.com/in/shanthi-shanmugam-4057284a/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #Casap #FinovateFall #BestofShow #ai #podcast #fintechpodcast #financialservices #disputes #fraud #antifraud #digitraltransformation #fintech #finserv #modernization #innovation #startup #banking #cx

In the new episode of Breaking Banks Africa, host Nadine Zoro explores how Wave, a mobile money company, is breaking barriers to financial inclusion across Francophone West Africa. Guest Coura Carine Sene, General Manager WAEMU Region, Wave Mobile Money, shares her journey from studying and working in France to returning to Senegal to drive change. Wave prioritizes affordability and simplicity—lowering transaction fees from as high as 12% to just 1%—to make digital finance accessible for underserved communities. Their approach builds trust by focusing on user-friendly services for people new to financial tools, many of whom are illiterate or lack smartphones. Wave innovates with solutions like QR-coded cards that work offline, enabling rural users to transact through agents. The episode also highlights the challenges of navigating regulation and partnering with telcos, stressing the importance of collaboration with regulators to scale services. Overall, Wave demonstrates how fintech can foster inclusion, economic activity, and empowerment through practical, low-cost innovation.

Connect with our guest:

https://www.linkedin.com/in/coura-carine-tine-sene

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Media cartographer Evan Shapiro publishes the definitive chart of the global media industry cited by every pundit and trade publication. After 20 years of disruptive change, the media industry is evolving so quickly beyond recognition that Evan’s chart has emerged as the universal scorecard to keep track of who owns what. Evan joins the Futurists to decipher the chaos in streaming, television, socials and cinema. Topics include: the importance of audience fragmentation across media formats and platforms; the consequences of consolidation; why Big Tech is trouncing Big Media;  why Netflix is worth more than Disney, Comcast, WarnerBros Discovery, and Paramount combined;  YouTube as the new era of cable TV;  why 60% of all advertising dollars flow through three companies;  Disney’s genius move with ESPN;  and Evan’s surprising answer to the question: which is the only major media company that has managed the transition to the digital age?

Gyrating securities prices, perplexing consumer confidence numbers, multiple revisions of jobs numbers, varying interest rate forecasts- that’s VUCA: Volatility, Uncertainty, Complexity, and Ambiguity. Tim Mahedy is Founder and Chief Economist at Access Macro and serves as the Chief Economist at Alloy Labs, and his perspective, shaped by time at the IMF, as the Chief of Staff at the San Francisco Federal Reserve, and by advising leaders globally, comes at a critical moment.

He joins host JP Nicols to reveal why the old banking playbooks are dead, how the “VUCA Bazooka” is reshaping the landscape not just now, but for the foreseeable future, and what bold leaders must do now to turn chaos into their biggest competitive advantage. If you don’t want to be left behind, this is your wake-up call, and your blueprint to winning in 2026 and beyond.

JP Nicols and Tim Mahedy will be giving an executive briefing on their findings and recommendations on October 2nd. Learn more and register at AlloyLabs.com/events

AI is revolutionizing lending – are you ready?

Detailed Summary:

In this episode of the Finovate podcast, host Greg Palmer interviews Greg Sullins, head of the U.S. Banking Center of Excellence for Newgen Software. Sullins, with 35 years of banking experience, discusses how Newgen supports financial institutions in their digital banking transformation. The conversation primarily focuses on how artificial intelligence is revolutionizing lending processes, with Sullins explaining that lending is particularly suitable for AI implementation because it sits at the intersection of data intensity, risk management, and customer experience.

Newgen’s technology addresses lending challenges through end-to-end automation using their low-code platform, AI-powered decisioning, configurable workflows, and enhanced customer experience capabilities. Sullins emphasizes that the low-code component is crucial as it allows business analysts rather than programmers to configure workflows and deploy changes quickly. This approach helps banks modernize legacy systems while maintaining compliance through built-in governance, audit trails, and explainable AI.

Looking toward the future of lending, Sullins predicts four major shifts: instant lending with approvals in seconds, more inclusive credit using AI and alternative data to serve traditionally underserved borrowers, embedded lending that appears where customers need it, and risk and compliance by design. He concludes that banks need to shift their mindset from viewing lending as a process to manage to seeing it as an experience to deliver, adopting an outside-in perspective that prioritizes customer expectations while still managing risk responsibly.

More info:

Newgen: https://newgensoft.com/ ; https://www.linkedin.com/company/newgen/

Greg Sullins: https://www.linkedin.com/in/greg-sullins-9788b23/

Greg Palmer: https://www.linkedin.com/in/gregbpalmer/

Finovate: https://www.finovate.com; https://www.linkedin.com/company/finovate-conference-series/

#Finovate #newgen #ai #lowcode #podcast #fintechpodcast #financialservices #payments #lending #digitraltransformation #fintech #finserv #africanfintech #modernization #innovation #startup #banking #cx

Best selling author M.P. “Mike” Woodward joins the Futurists to share scenarios for the future of the next major naval war in the Pacific. How might a war between the United States and China happen? According to Woodward, it begins with a struggle to control the chips that govern artificial intelligence, then rapidly escalates to a massive ocean-spanning clash between two navies bristling with high tech gear. Woodward exposes critical weaknesses in US military preparedness and he speculates about innovations in weaponry and tactics.  Woodward’s new book RED TIDE provides the basis for a lively discussion about the politics, economics and strategy that will determine the course of the next world war.