The Domestic Violence Needs Public Services campaign is led by PSA NSW President Nicole Jess and features insights from Nadia Graham, a caseworker seconded from Community Services, alongside survivors Bindi and Danny. The campaign is built around five core demands, with a primary focus on establishing transparency and accountability to ensure that the $274 million currently allocated to these services is spent effectively and reaches the intended victims. A significant systemic issue highlighted is that two out of three women in New South Wales currently lack access to a caseworker, which prevents them from receiving the necessary support to stay safe in their homes or relocate.

The union advocates for the expansion of the "gold standard" model currently operating as the Nepean Western Sydney Blue Mountains Family Violence Service in Mount Druitt. While the PSA acknowledges the vital role of NGOs, they argue that the public sector model provides a unique level of continuity, sometimes supporting clients for up to four years through legal, housing, and child protection hurdles. The campaign specifically calls for this public service model to be implemented in 12 additional regions across the state to provide consistent, long-term support that is not restricted by the time-limited budgets often found in the non-profit sector.

Another critical pillar of the campaign involves offender rehabilitation, particularly for those on remand. Nicole Jess noted that out of 1,200 recent arrests, approximately half were for domestic violence, yet these individuals often spend 12 to 16 months in custody without participating in any programs to address their behavior. The campaign seeks to change this by making offenders responsible for their actions while in custody to prevent increased violence upon their release. For those seeking more information or wishing to support the movement, the union has directed the public to domesticviolenceneedspublicservices.com.au.

In this episode of the PSA CPSU NSW Podcast, Assistant General Secretary Troy Wright pulls back the curtain on the critical, behind-the-scenes work of the Forensic Services Group with Delegate James Shonk. Moving away from the glamorised depictions in television dramas, this discussion explores the real-world complexities of crime scene investigation, laboratory analysis, and the vital role civilian staff play in the justice system.

The conversation dives into the immense pressure of managing high-stakes caseloads while ensuring absolute accuracy in evidence processing. Beyond the technical demands, guests share the personal toll of this work, highlighting the vicarious trauma often faced by those who regularly deal with the physical remains of criminal acts. Finally, Troy discusses the PSA’s ongoing advocacy for forensic staff, focusing on securing better mental health support, modernizing laboratory resources, and fighting for fair pay that reflects the increasingly specialised nature of their vocation.

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Credits:

• Produced by: Aaron Hewitt
• Executive Producer: Marianne Ledic

In this episode, Troy Wright (Assistant General Secretary of the PSA NSW) sits down with his South Australian counterpart, Celia Brougham (Assistant General Secretary of the PSA SA), to discuss one of the most significant union victories in recent Australian history.

When Celia was elected in July 2025, she inherited a dire situation: a workforce that had endured years of stagnant wages and a government proposal that failed to meet the soaring cost of living. This conversation tracks the strategic escalation of industrial action—from regional rallies in Port Augusta to massive marches through the heart of Adelaide—that eventually forced the Malinauskas government to the table.

We dive into the "Justice Focus" strategy, where correctional officers, home detention monitors, and sheriff's officers effectively brought the legal system to a halt to secure a fair deal for 40,000 public sector workers. We also discuss the ongoing battle against prison privatisation and why the fight for public services is more critical now than ever.

Produced by: Aaron Hewitt

Executive Producer: Marianne Ledic

Recorded on: Gadigal Land (Sydney

In this episode of the PSA CPSU NSW Podcast, host Troy Wright sits down with District Fisheries Officers John Staines and Terry Steele to uncover the multifaceted and often dangerous reality of protecting Australia’s aquatic resources. Operating from both the coastal regions of Maclean and the inland waterways of Bathurst, these officers manage everything from recreational bag limits to complex commercial industries involving prawns, crabs, and even the specialized eel trade. The discussion dives deep into the high-stakes battle against black-market poaching and organized crime, particularly within the lucrative abalone industry where officers often face significant safety risks. Beyond enforcement, John and Terry explain their crucial role in environmental conservation, highlighting how habitat degradation and invasive species like European Carp pose a greater threat to fish stocks than fishing itself. The episode also addresses the industrial challenges currently facing the vocation, including the PSA’s efforts to modernize protective equipment and secure fair pay through the Industrial Relations Commission to reflect the increasing technical complexity of the role. From monitoring seafood contamination to boarding trawlers in the dead of night, this conversation reveals why Fisheries Officers are essential frontline defenders of both public health and the natural environment. 

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In this episode, Troy Wright sits down with Ian Watts, Office Manager at the Lidcombe Coroner’s Court and a PSA delegate, to pull back the curtain on one of the most misunderstood parts of the NSW justice system. Ian shares his journey from the private sector to a career defined by the intersection of law, medicine, and deep human empathy.

We explore the massive scale of the court’s operations—handling roughly 8,000 cases annually—and the delicate balance staff must strike when assisting families through their darkest moments. Ian also discusses the vital role of the PSA in supporting the mental health and resilience of public servants who face vicarious trauma daily as part of their "occupational hazard".

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Assistant General Secretary Troy Wright sits down to discuss the massive machinery of government change that brought the state’s public housing services together to form Homes NSW. The episode breaks down exactly what the merger of the Department of Communities and Justice (DCJ) Housing, the Aboriginal Housing Office (AHO), and the Land and Housing Corporation (LAHC) means for both the tenants and the frontline public sector workers managing the transition.

The conversation dives deep into the daily realities of housing staff who are currently navigating an unprecedented state-wide housing crisis. From managing extensive waitlists and supporting tenants with complex mental health and social needs, to tackling the massive backlog of maintenance for aging public housing properties, the workload is immense. While the creation of Homes NSW aims to streamline these disjointed services, the practical reality of blending different workplace cultures and IT systems requires heavy lifting from the staff on the ground.

Finally, the episode highlights the critical role of the PSA during this monumental shift. Protecting hard-won conditions, ensuring workloads remain safe and manageable, and fighting for adequate resourcing are top priorities for the union. Ultimately, a successful public housing system that truly supports the state's most vulnerable residents relies entirely on a well-supported, fully staffed workforce.

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Assistant General Secretary Troy Wright sits down with Glenn Elliott-Rudder, a Wagga Wagga-based Sheriff's Officer and PSA delegate, to discuss the realities of working in the New South Wales Sheriff's Office. As the oldest law enforcement body in the state, established in 1824, Glenn explains that the lineage of the role actually traces back to Anglo-Saxon times, long predating the classic American Western sheriff.

A massive part of a Sheriff's day-to-day job is protecting the justice system. This includes screening visitors for weapons, managing juries, and de-escalating situations with highly emotional or agitated people inside the courthouse. Beyond the courthouse walls, Sheriffs are also responsible for enforcing civil orders. This challenging work involves serving legal documents like divorce papers, chasing down debts, and carrying out property evictions.

The complexities of the job have increased significantly in recent years. Officers frequently find themselves managing confrontations with anti-government "sovereign citizens," as well as dealing with individuals affected by illicit drugs or experiencing mental health crises. The episode also breaks down the recent, highly successful industrial action taken by Sheriff's Officers across the state. Through collective union action and striking, members secured a vital reclassification of their roles and a significant pay raise that finally reflects the true dangers and demands of their profession.

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In this episode of the PSA CPSU NSW podcast, hosts Troy Wright and Jason Mountney preview the Autumn edition of Red Tape magazine, focusing heavily on the union's recent advocacy and victories for public sector workers. The discussion highlights major ongoing campaigns, including the push to replace fragmented NGO domestic violence programs with a unified, government-run service, alongside demands for better mental health protections for civilian police and corrective workers exposed to severe frontline trauma. The hosts also celebrate several significant industrial wins, such as securing substantial overtime back pay for Service NSW employees, protecting the working conditions of disability services staff transferred to NGOs, and successfully lobbying the state government to trim the bloated Senior Executive Service by 15% to keep the focus on frontline staff. 

In this episode, host Troy Wright is joined by Stewart Little for a wide-ranging discussion on the growing housing crisis facing public sector workers across New South Wales, particularly in regional and high-needs communities. They examine how the lack of affordable and secure housing is undermining workforce attraction and retention, even in areas with strong job opportunities and significant community need.

The conversation also focuses on domestic and family violence, highlighting the critical role of publicly delivered, wraparound services in prevention, safety and long-term support. Troy Wright and Stewart Little reflect on the limitations of fragmented service delivery and the risks associated with outsourcing frontline services that require strong public accountability.

Further discussion explores the long-term impact of privatisation on essential public services, the importance of rebuilding public sector capacity, and the case for fair wages and work value recognition across a diverse public sector workforce. The episode concludes with reflections on the major industrial, policy and service delivery challenges ahead in 2026, and the responsibility of government to support workers and the communities they serve.

In this episode, Assistant Secretary Troy Wright sits down with two PSA delegates from the NSW Rural Fire Service — Jim Killeen and John Osmond — to uncover the often-overlooked professional workforce that keeps the RFS running behind the scenes. They explore the essential roles staff play in community protection, risk planning, hazard reduction, volunteer support, fleet logistics, and emergency coordination across New South Wales.

The conversation also dives into:

• The reality of year-round fire preparedness across NSW
• How the RFS works with private landowners, brigades, and other agencies
• The evolution of the RFS and its unique volunteer-staff model
• A major PSA win on overtime rights for RFS employees
• Emerging health and safety challenges, including PFAS exposure and presumptive cancer legislation

A timely and insightful discussion as NSW heads into another fire season.

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