Jennah, an experienced EMS provider, discusses the often-overlooked topic of handling psychiatric patients in the field with Alexis on the podcast. They touch on Jennah's background, including her experience in EMS, her preference for 911 calls, and her love for working with psychiatric patients. Alexis and Jennah discuss the challenges of psychiatric calls and the importance of scene safety, verbal de-escalation, and empathy. They stress the need for constant awareness, teamwork and the potential risks involved in these calls.

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