PsychChat

In this episode of PsychChat, I discuss the pervasive behaviour of defensive decision-making in the workplace. Listen to this episode, where I share tips to mitigate such behaviour in the workplace.

References

Artinger, F., Petersen, M., Gigerenzer, G., & Weibler, J. (2015). Heuristics as adaptive decision strategies in management. Journal of Organizational Behavior, 36(S1), S33-S52.

Brockner, J., & Higgins, E. T. (2001). Regulatory focus theory: Implications for the study of emotions at work. Organizational Behavior and Human Decision Processes, 86(1), 35-66.

Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383.

Gigerenzer, G. (2014). Risk savvy: How to make good decisions. Penguin.

Greenhalgh, L., & Rosenblatt, Z. (1984). Job insecurity: Toward conceptual clarity. Academy of Management Review, 9(3), 438-448.

Higgins, E. T. (1998). Promotion and prevention: Regulatory focus as a motivational principle. Advances in Experimental Social Psychology, 30, 1-46.

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513-524.

Hobfoll, S. E., Halbesleben, J., Neveu, J. P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5, 103-128.

Marx-Fleck, S., Junker, N. M., Artinger, F., & van Dick, R. (2021). Defensive decision making: Operationalization and the relevance of psychological safety and job insecurity from a conservation of resources perspective. Journal of Occupational and Organizational Psychology,  Vol 94 (3), 485-788.

Mello, M. M., Chandra, A., Gawande, A. A., & Studdert, D. M. (2010). National costs of the medical liability system. Health Affairs, 29(9), 1569-1577.

Social loafing is a phenomenon that is becoming more prevalent in today's workplace. In this episode, I discuss social loafing and provide mitigating tips.

References

Aggarwal, P., & O'Brien, C. L. (2008). Social loafing on group projects: Structural antecedents and effect on student satisfaction. Journal of Marketing Education, 30(3), 255-264.

Alnuaimi, O. A., Robert, L. P., & Maruping, L. M. (2010). Team size, dispersion, and social loafing in technology-supported teams: A perspective on the theory of moral disengagement. Journal of Management Information Systems, 27(1), 203-230.

Bennett, N., & Naumann, S. E. (2005). Understanding and preventing shirking, job neglect, social loafing, and free riding. In R. E. Kidwell& C. L. Martin (Eds.), Managing Organizational Deviance (Vol. 1, pp. 113–130). Sage.

Chidambaram, L., & Tung, L. L. (2015). Is out of sight, out of mind? An empirical study of social loafing in technology-supported groups. Information Systems Research, 16(2), 149-168.

George, J. M. (1992). Extrinsic and intrinsic origins of perceived social loafing in organizations. Academy of Management Journal, 35(1), 191–202.

Jia, H., Jia, R., & Karau, S. (2019). Cyberloafing and personality: The impact of the Big Five traits and workplace situational factors. Journal of Leadership & Organizational Studies, 20(3), 258-279.

Karau, S. J., & Williams, K. D. (2021). Social loafing: A meta-analytic review and theoretical integration. Journal of Personality and Social Psychology, 65(4), 681-706.

Liden, R. C., Wayne, S. J., Jaworski, R. A., & Bennett, N. (2014). Social loafing: A field investigation. Journal of Management, 30(2), 285-304.

Monzani, L., Ripoll, P., Peir., J. M., & Van Dick, R. (2014). Loafing in the digital age: The role of computer mediated communication in the relation between perceived loafing and group affective outcomes. Computers in Human Behavior, 33, 279–285.

Mulvey, P. W., & Klein, H. J. (1998). The impact of perceived loafing and collective efficacy on group goal processes and group performance. Organizational Behavior and Human Decision Processes, 74(1), 62–87.

Pearsall, M. J., Christian, M. S., & Ellis, A. P. J. (2010). Motivating interdependent teams: Individual rewards, shared rewards, or something in between? Journal of Applied Psychology, 95(1), 183–191.

Price, K. H., Harrison, D. A., & Gavin, J. H. (2006). Withholding inputs in team contexts: Member composition, interaction processes, evaluation structure, and social loafing. Journal of Applied Psychology, 91(6), 1375–1384.

Join Dr. Austin Tay in Episode 43 of PsychChat to learn about "Happiness at Work." Discover the latest research findings on how employee happiness impacts productivity, engagement, and well-being. Explore key factors like meaningful work, autonomy, and positive relationships, and learn practical strategies for enhancing workplace happiness. Tune in to gain valuable insights on how investing in employee happiness can lead to organizational success.

References

Allan, B. A., Dexter, C., Kinsey, R., & Parker, S. (2021). Meaningful work and mental health: Job satisfaction as a mediator. Journal of Career Assessment, 29(1), 82-95.

Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273-285.

Diener, E., Oishi, S., & Tay, L. (2022). Advances in subjective well-being research. Nature Human Behaviour, 6(2), 253-260.

Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268.

Dutton, J. E., & Ragins, B. R. (2007). Exploring positive relationships at work: Building a theoretical and research foundation. Mahwah, NJ: Lawrence Erlbaum Associates.

Dysvik, A., & Kuvaas, B. (2020). Exploring the relative and combined influence of mastery-approach goals and work intrinsic motivation on employee turnover intention. Personnel Review, 49(2), 483-501.

Erdogan, B., Bauer, T. N., Truxillo, D. M., & Mansfield, L. R. (2020). Whistle while you work: A review of the life satisfaction literature. Journal of Management, 38(4), 1038-1083.

Frijters, P., Clark, A., Krekel, C., & Layard, R. (2019). Happy Choice: Wellbeing as the Goal of Government. IZA Discussion Paper No. 12720.

Haar, J. M., Sune, A., Russo, M., & Ollier-Malaterre, A. (2021). A cross-national study on the antecedents of work-life balance from the fit and balance perspective. The International Journal of Human Resource Management, 32(3), 502-527.

Happy Research Institute: https://www.happinessresearchinstitute.com/waly-report

Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87(2), 268-279.

Jiang, L., & Lavaysse, L. M. (2022). Perceived control and employee well-being: A meta-analysis. Journal of Occupational Health Psychology, 27(1), 1-18.

Kong, F., & You, X. (2013). Loneliness and self-esteem as mediators between social support and life satisfaction in late adolescence. Social Indicators Research, 110 (1), 271-279.

OECD (2019). Better Life Index. Organisation for Economic Co-operation and Development.

Retrieved from: http://www.oecdbetterlifeindex.org/

Oswald, A. J., Proto, E., & Sgroi, D. (2015). Happiness and productivity. Journal of Labor Economics, 33(4), 789-822.

Seligman, M. (2018). PERMA and the building blocks of well-being. The Journal of Positive Psychology, 13 (4), 333-335.

Schneider, B., Yost, A. B., Kropp, A., Kind, C., & Lam, H. (2021). Workforce engagement: What it is, what drives it, and why it matters for organizational performance. Journal of Organizational Behavior, 42(2), 188-206.

Siu, O. L., Cheung, F., & Lui, S. (2021). Enhancing work-related well-being among Chinese employees: A comparison between perceived organizational support and psychological capital. Applied Psychology, 63(1), 97-136.

Steger, M. F., Dik, B. J., & Duffy, R. D. (2012). Measuring meaningful work: The Work and Meaning Inventory (WAMI). Journal of Career Assessment, 20(3), 322-337.

In this episode, I discuss the importance of Psycho-Social Climate (PSC) in the workplace. I share some research explaining its impact and encourage organizations to take steps to address it.

References

Dollard, M. F., & Bakker, A.B., (2010). Psychosocial safety climate as a precursor to conducive work environments, psychological health problems, and employee engagement. Journal of Occupational and Organizational Psychology, 83, 579–599. 

Harnois G, Gabriel P. Mental health and work: impact, issues and good practice. Geneva: World Health. Organization, 2000. 

Dollard MF, Jain A. A corruption of public values at work; psychosocial safety climate, work conditions, and worker health across 31 European countries. In Dollard, M, Dormann, C and Idris, MA (eds). Psychosocial safety climate: a new work stress theory (pp. 77-106). Cham: Springer, 2019. 

Mansour S, Tremblay DC. Psychosocial safety climate as resource passageways to alleviate work family 

conflict: a study in the health sector in Quebec. Personnel Review 2018, 47(2): 474-93. 

Idris, M.A., Dollard, M.F., Tuckey, M.R. (2015). Psychosocial Safety Climate as a Management Tool for Employee Engagement and Performance: A Multilevel Analysis. International Journal of Stress Management, Vol 22, No 2, 183-206. 

Biron, C., Karanika-Murray, M., Ivers, H., Salvoni, S., & Fernet, C. (2021). Teleworking while sick: A three-wave study of psychological safety climate, psychological demands and presenteeism. Frontiers in Psychology, 12, 734245. 

Idris, M. A., & Dollard, M. F. (2011). Psychosocial safety climate, work conditions, and emotions in the workplace: A Malaysian population-based work stress study. International Journal of Stress Management, 18(4), 324–347. https://doi.org/10.1037/a0024849 

In this episode, I spoke with Jens Petter Skaug, CEO of TeamCoachr. He shares with us how TeamCoachr, a self-facilitated AI-driven platform, helps foster psychological safety, creating better teams in the organization.  To learn more about the platform, please go to www.teamcoachr.ai

In this last episode of the year, I decided to talk about workplace spirituality.  What is workplace spirituality? Should we incorporate it into the workplace?  Listen to the episode and let me know your thoughts.

For suggestions or comments, please send them to [email protected] or tweet to psych_chat. 

Please find below references to the studies cited in the podcast episode.

References: 

• Hassan, M., Bin Nadeem, A., & Akhter, A. (2016). Impact of workplace spirituality on job satisfaction: Mediating effect of trust. Cogent Business & Management, 3(1), 1189808. 
• Jurkiewicz, C. L., & Giacalone, R. A. (2004). A values framework for measuring the impact of workplace spirituality on organizational performance. Journal of business ethics, 49(2), 129-142. 
• Karakas, F. (2010). Spirituality and performance in organizations: A literature review. Journal of business ethics, 94(1), 89-106. 
• Milliman, J., Gatling, A., & Kim, J. S. (2018). The effect of workplace spirituality on hospitality employee engagement, intention to stay, and service delivery. Journal of Hospitality and Tourism Management, 35, 56-65. 
• Mousa, M., & Alas, R. (2016). Workplace spirituality and organizational commitment: A study on the public schools teachers in Menoufia (Egypt). African Journal of Business Management, 10(10), 247-255. 
• Osman-Gani, A. M., Hashim, J., & Ismail, Y. (2013). Establishing linkages between religiosity and spirituality on employee performance. Employee Relations. 
• Pawar, B. S. (2009). Individual spirituality, workplace spirituality and work attitudes: An empirical test of direct and interaction effects. Leadership & Organization Development Journal. 
• Rastgar, A. A., Pourebrahimi, N., & Sultanzadeh, S. (2012). The linkage between spirituality in the workplace and organizational citizenship behaviour. International journal of business and social science, 3(18). 
• Rego, A., & Cunha, M. P. (2008). Workplace spirituality and organizational commitment: an empirical study. Journal of Organizational Change Management. 

In this episode, I discuss a prevalent phenomenon Leaveism. What is it and how can we prevent it?

References:

• Acker, J. (1990). Hierarchies, jobs, bodies: A theory of gendered organizations. Gender & Society, 4(2), 139-158.  
• Albrecht, S. L. (2012). The influence of job, team and organizational level resources on employee well-being, engagement, commitment and extra-role performance: Test of a model. International Journal of Manpower, 33(7), 840-853.
• Atkinson, C., & Hall, L. (2011). Flexible working and happiness in the NHS. Employee Relations, 33(2), 88-105.
• Bloom, P., & Śliwa, M. (2021). Hacking work: Critically examining the implications of the new discourse and practices of hacking for work intensification and organisational control. Human Relations. 
• Borgkvist, A., Moore, V., Crabb, S., & Eliott, J. (2021). Critical considerations of workplace flexibility “for all” and gendered outcomes: Men being flexible about their flexibility. Gender, Work and Organization, 28(6), 2076-2090.  
• Chesley, N. (2014). Information and communication technology use, work intensification and employee strain and distress. Work, Employment and Society, 28(4), 589-610.
• CIPD. (2021). Health and well-being at work report.
• D’Abate, C. P., & Eddy, E. R. (2007). Engaging in personal business on the job: Extending the presenteeism construct. Human Resource Development Quarterly, 18(3), 361-383.
• Ďuranová, L., & Ohly, S. (2016). Persistent work-related technology use, recovery and well-being processes. Springer International Publishing. 
• Facer, R. L., Jr., & Wadsworth, L. (2008). Alternative work schedules and work-family balance: A research note. Review of Public Personnel Administration, 28(2), 166-177.
• Green, F. (2001). It’s been a hard day’s night: The concentration and intensification of work in late twentieth-century Britain. British Journal of Industrial Relations, 39(1), 53-80.
• Hesketh, I., & Cooper, C. L. (2014). Leaveism at work. Occupational Medicine, 64(3), 146-147.
• Hochschild, A. (1997). The time bind. WorkingUSA, 1(2), 21-29. 
• Houdmont, J., Elliott-Davies, M., & Donnelly, J. (2018). Leaveism in English and Welsh police forces: Baseline reference values. Occupational Medicine, 68(9), 593–599.
• Kelliher, C., & Anderson, D. (2010). Doing more with less? Flexible working practices and the intensification of work. Human Relations, 63(1), 83-106.
• Le Fevre, M., Matheny, J., & Kolt, G. S. (2003). Eustress, distress, and interpretation in occupational stress. Journal of Managerial Psychology, 18(7), 726-744.
• Mazmanian, M. (2013). Avoiding the trap of constant connectivity: When congruent frames allow for heterogeneous practices. Academy of Management Journal, 56(5), 1225-1250.
• Robertson, I., & Cooper, C. L. (2011). Well-being: Productivity and happiness at work. Palgrave Macmillan.
• Rosa, H. (2003). Social acceleration: Ethical and political consequences of a desynchronized high-speed society. Constellations, 10(1), 3-33.
• Toppinen-Tanner, S., Ojajärvi, A., Väänänen, A., Kalimo, R., & Jäppinen, P. (2005). Burnout as a predictor of medically certified sick-leave absences and their diagnosed causes. Behavioral Medicine, 31(1), 18-27.
• Zeytinoglu, I. U., Cooke, G. B., & Mann, S. L. (2004). Flexibility: Whose choice is it anyway? Relations Industrielles/Industrial Relations, 59(4), 555-574.

In this episode, I talked about how coaching can bring out self-awareness. When we see things with different possibilities, we allow ourselves to achieve beyond what we can imagine. 

In this episode, I will discuss what a leader needs to do to improve team spirit or morale.  Self-assessment, re-engage, re-align and re-commit.

References:

• Ishaq, E., Bashir, S. and Khan, A.K. (2021), Paradoxical Leader Behaviors: Leader Personality and Follower Outcomes. Applied Psychology, 70: 342-357. https://doi.org/10.1111/apps.12233
• Zhang, Y., & Liu, S.M. (2021). Balancing employees’ extrinsic requirements and intrinsic motivation: A paradoxical leader behaviour perspective. European Management Journal, Vol 40 (1), 127-136
• Thuan, L.C. and Thanh, B.T. (2020), "Leader knowledge sharing behavior and follower creativity: the role of follower acquired knowledge and prosocial motivation", Journal of Workplace Learning, Vol. 32 No. 6, pp. 457-471.
• Jiang, J., Gao, A., & Yang, B. (2018, January 1). Employees’ Critical Thinking, Leaders’ Inspirational Motivation, and Voice Behavior: The Mediating Role of Voice Efficacy. Journal of Personnel Psychology, 17(1), 33–41.

In this episode, I discussed self-awareness. We hear this frequently in the workplace, but what should we be mindful of when it comes to self-awareness? I share some strategies to become more self-aware of yourself, your thoughts, perceptions, and how to work and create relationships with others effectively.