Psychology of the Voice®

Understanding the Subconscious and Your Voice

In this episode, we dive into how the subconscious plays a crucial role in shaping the way we use our voice. It’s a deeply personal journey that can often be misunderstood, and today, we explore some hard truths behind why people may think they've "got it," only to realize there's much more work to be done.

Key Topics:

• The Subconscious at Play: How the subconscious tries to protect you by keeping you playing small, even in situations where you think you've made progress.
• Voice and Vulnerability: Your voice is a representation of your identity, and because of past experiences, your subconscious tries to guard you from being truly heard.
• Overcoming the Voice Masks: The barriers and “masks” we use in communication are often subconscious efforts to hide vulnerability. Learn why these barriers must be removed to reveal your authentic self.
• The Illusion of Progress: The dangerous belief that attending one free training or learning a few techniques means you've "mastered" voice work. Why ongoing practice and deep work are essential for real transformation.
• Real-World Examples: Stories from past clients and their journeys, from initial struggles to breakthroughs, emphasizing the importance of consistent work and deep subconscious rewiring.
• Practical Steps for Improvement: How to connect to tactics that override subconscious blocks and allow you to express your true voice in any situation.

Key Takeaway: Your subconscious might be tricking you into believing you're making more progress than you really are, especially when it comes to voice work. To truly be heard, you must confront the protective mechanisms your subconscious has built around your voice and push past the illusions of progress.

Next Steps:

• If you’ve felt stuck or plateaued in your voice work, it's time to dig deeper. Overcoming the subconscious barriers will help you unlock the power of your authentic voice.
• Connect with Tracy for more in-depth training and coaching on how to break free from these subconscious tricks and step into your full potential as a communicator.

Resources:

• For more information on Tracy’s coaching programs, visit https://www.captivatetheroom.com/convert-free/

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In this episode, we dive deep into the intersection of voice and sales, uncovering how outdated sales tactics are costing businesses, while connection and authenticity are leading the charge for success.

Key Discussion Points:

1. Sales Tactics Gone Wrong
   • Tracy shares insights from a recent conversation with a student about sales tactics that focus too much on controlling the outcome. 
   • The brain's natural response to hard-sell tactics is to "find an out," leaving the buyer focusing on how to exit the conversation instead of being open to the offer.
2. The Importance of Voice and Connection
   • Authenticity in sales isn't just about what you say; it's about how you say it. Tracy shares research on how the brain processes certain sales questions and explains how buyer trust has shifted in recent years.
   • Voice is more than just a tool for communication—it's the key to creating connection and trust. 
3. Bad Sales Information & Buyer Burnout
   • The problem of buyer trust is discussed, with real-life examples of failed sales strategies, broken promises, and misuse of trademarked material. 
4. Why Authenticity is the New Currency
   • Drawing from her data and personal experience, Tracy talks about how buyers are increasingly leaning into authenticity and connection.
   • She highlights how high-pressure questions, gimmicks, and surface-level sales tactics no longer work in today's marketplace.
5. How to Avoid the ‘Salesy’ Trap
   • Tracy shares a charming story about a client worried about being too “salesy” and how reframing her approach to be more genuine and confident shifted her success rate dramatically.
   • Salesy techniques often push people away, while a focus on transparency and realness can create a stronger bond with potential buyers.
6. The Future of Sales in a Post-2020 World
   • Tracy dives into the shifts happening post-2020, discussing how the COVID-19 pandemic changed the marketplace and the increased focus on online learning and selling.
   • The role of AI in amplifying the need for connection and authenticity is also explored. 
7. The Power of Sound in Sales
   • One of the most fascinating points Tracy highlights is how people are retrospectively identifying that they knew they shouldn't have made certain purchases. 
   • This underscores the idea that people are seeking sounds that align with the experience they want, and that making real connections through voice is crucial for long-term success.
8. What’s Next: Preparing for 2025
   • As we move toward 2025, sales strategies need to evolve. 
   • Tracy emphasizes that what worked in sales before will no longer be effective, and now is the time to adapt.

Takeaways: Sales in today’s market isn't about manipulating outcomes or following rigid templates. It’s about using your voice to create authentic, genuine connections with your potential buyers. If you’re not paying attention to the sounds and signals you’re giving off, you may be losing sales without even realizing it. The world has changed, and so has sales—it’s time to evolve.

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Identity with Okhee Lee

Introduction: Today, we're joined by Okhee Lee, a distinguished professor at the Steinhardt School of Culture, Education, and Human Development at New York University. Her expertise lies in STEM education with a focus on equity, justice, and multilingual learners.

Introduction to Okhee Lee/Okhee’s Journey from South Korea to the US

• Okhee shares her childhood experiences growing up in a remote village in South Korea post-Korean War.
• Her determination to pursue higher education in the US despite familial and financial challenges.
• The significance of her success in securing scholarships and how it shaped her academic career.

Academic Career and Contributions

• Okhee discusses her academic path, including her time at Michigan State University and her work in STEM education.
• Insights into her research on integrating multilingual learners into STEM education and her contributions to the field.

Impact and Philosophy

• How Okhee’s work emphasizes recognizing the strengths and assets of multilingual students rather than focusing on deficits.
• The importance of teaching science in ways that embrace diverse forms of communication and understanding.
• The shift in STEM education towards data science and the broader implications of this shift.

Voice Training and Personal Growth

• Okhee reflects on her journey with voice training and the impact it had on her confidence and public speaking abilities.
• Her experiences of overcoming personal and professional challenges related to her identity and voice.

Lessons Learned and Future Goals

• The profound impact of voice training on her personal and professional life, including how it helped her assert herself and gain recognition.
• The realization of her unique position as an Asian American woman in academia and her commitment to using her voice to inspire others.

Final Thoughts and Reflections

• Okhee shares her reflections on the intersection of identity, expertise, and passion.

Guest Bio

Okhee Lee is a professor in the Steinhardt School of Culture, Education, and Human Development at New York University. She is committed to advancing research, policy, and practice that promote STEM and language learning for all students, particularly multilingual learners 

Lee brings research and policy to practice. Her team developed a yearlong fifth-grade science curriculum called Science And Integrated Language, or SAIL, that translates contemporary science standards into classroom practice with multilingual learners. The curriculum is in a field trial at New York City Public Schools with funding from the National Science Foundation. Using the SAIL curriculum, Lee’s team published teacher resources in collaboration with the New York State Education Department. 

 Lee is the recipient of many honors, awards, and fellowships. For more information, please visit:

https://www.nyusail.org/

https://en.wikipedia.org/wiki/Okhee_Lee

https://wikitia.com/wiki/Okhee_Lee

https://www.okheelee.com/

https://www.youtube.com/channel/UCmptRBGO6G6yl4Ph0n7Pr_w/featured

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Ashley was a joy to assess. This is another classic case of sounds misrepresenting sounds that are not only covering up the best and most critical sounds for her success but also could be costly for her. In fact, in this transformation, I think you're going to hear shades and shadows of other episodes where I talk about my concerns about how the subconscious of the buyer is processing her sound. 

Ashley and I had a great conversation about this.

Ashley is no nonsense and brilliant. What I want to see happen in this transformation is for her to lead with her vocal superpower. Ultimately, I want to hear the softness, the invitation, the deep care.  I want a reveal of more of the shades of feeling and for her to truly let down the barrier that allows for connection on a deeper level. What she wants to reveal isn't quite sinking up with what is being revealed, and that is what I'm going to work on today.

Tune in for this amazing transformation with Ashley.

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Welcome to the show. 

It was clear from the first few minutes I heard Lauren that she was really smart and likeable but dealing with classic peacekeeper people, pleaser mask manifestations. 

Getting rid of some of the people pleasing sounds will be the key part of any transformation I do with her.

In today's episode, you're going to learn something fascinating about how she wants to come across the effort that she's making to create that sound and my interpretation of how that is going sideways.

Lauren is putting something in place to get a result and the very thing she is putting in place will actually cost her from getting the result because the sounds are not what she perceives them to be. 

The people pleaser mask has many pieces to it. Lauren has several them that she executes in her voice, and while she knows she is a people pleaser, she did not realize how many sounds are being manifested from that voice mask.

Tune in for this interesting and powerful transformation.

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Welcome to this episode of the Psychology of the Voice ®  podcast. Today, we're diving into a topic that’s crucial for anyone looking to enhance their communication skills: getting the words right. As we wrap up the Olympics season, we'll use a unique example from this year's games to illustrate our point.

Episode Highlights

1. Introduction to Today’s Topic

• We’ll discuss the importance of getting your words right and how it ties into your overall communication strategy.
• Explore the concept of perfectionism in communication and how it can affect your delivery and confidence.

2. Monthly Free Training & Resources

• I offer free training every month to help you speak more confidently, connect authentically, and convert consistently. Join us at captivatetheroom.com/unleashfree.
• Don’t miss out on my audio resource, “Use Your Voice to Command Any Space,” available at captivatetheroom.com/command.

3. The Pressure to Get the Words Right

• Delve into why people often feel they must get every word perfect.
• Discuss how striving for perfection can undermine your natural communication style and authenticity.

4. The Snoop Dogg Example

• A light-hearted look at Snoop Dogg’s Olympic commentary. His unfiltered, authentic style has captivated millions, demonstrating that connection and personality often outweigh technical perfection.
• Example: Snoop Dogg’s badminton commentary – playful, engaging, and far from traditional.

5. The Real Issue: Connection and Authenticity

• Can a commentator, or anyone speaking publicly, balance the need to get the words right with staying true to their authentic self?
• Why it's crucial to focus on how you deliver your message rather than obsessing over getting every word perfect.

6. Practical Advice for Speakers

• Trust yourself and your knowledge. Understand that perfectionism can hinder rather than help your communication.
• The importance of being genuine and engaging in your delivery. People are drawn to authentic voices, not just correct words.

7. Overcoming Insecurities

• Strategies to overcome the fear of not getting the words right.
• Real-life example of a client’s experience with resistance and perfectionism.

8. Final Thoughts

• Embrace your unique voice and style. Let go of the need for perfection and focus on connecting with your audience.
• Remember: Authenticity and confidence are key to captivating any audience.

Thank you for tuning in! If you enjoyed this episode, please rate, review, and share it with others who might benefit from a boost in their communication skills. Stay tuned for more insights and tips on mastering the art of effective communication.

Want to learn how to use your voice to command any space?  https://www.captivatetheroom.com/command

Ready to join me for my next upcoming live free training?  https://www.captivatetheroom.com/unleashfree

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Understanding the Psychology of the Voice: My Personal Journey and Insights

Episode Summary: In this episode, we dive deeper into the concept of the psychology of the voice, blending personal anecdotes with professional insights to illuminate how our voice is influenced by our life experiences. Whether you're new to this concept or a returning listener, today's discussion will offer valuable perspectives on how our past can shape our present vocal expression and communication.

Key Topics:

1. Introduction to the Psychology of the Voice:
   • A brief recap of the psychology of the voice concept for newcomers and a refresher for existing listeners.
   • The importance of understanding how personal experiences shape vocal expression.
2. Personal Journey and Early Challenges:
   • The initial resistance to the field and dealing with impostor syndrome.
   • Growing up in an environment of silence and the impact it had on the ability to express emotions and assert oneself.
3. Critical Influences and Early Realizations:
   • Insights from the TED Talk on voice masks and how early life experiences of being silenced influenced the development of the psychology of the voice.
   • The development of unique auditory skills and the struggle to navigate silence and assertiveness.
4. A Challenging Experience in College:
   • A dramatic story from college involving physical and emotional challenges while performing in a lead role.
   • The profound impact of being unable to say “no” and how it affected vocal expression and personal boundaries.
5. Breakthrough and Discovery:
   • The pivotal moment of realizing the connection between past traumas and current vocal challenges.
   • The development of the psychology of the voice methodology and how the author’s experiences led to new insights.
6. The Turning Point:
   • Transitioning from traditional voice coaching to a deeper understanding of voice psychology.
   • The struggle to reconcile traditional methods with the need to address underlying psychological issues.
7. Overcoming Doubts and Building Expertise:
   • The journey from feeling like a fraud to establishing a successful voice coaching practice.
   • Insights into the development of techniques to address subconscious influences and vocal sound.
8. The Role of Voice Masks:
   • Introduction to voice masks and their significance in shaping how we communicate and are perceived.
   • Real-life examples of how understanding voice masks can transform communication effectiveness.
9. Current Work and Future Directions:
   • Ongoing commitment to understanding and applying the psychology of the voice.
   • The impact of continued research and practice on refining the approach to voice coaching.

Listener Takeaways:

• Recognize the impact of past experiences on current vocal expression and communication.
• Understand the connection between psychological wounds and vocal habits.
• Learn how to identify and address underlying issues that affect vocal authenticity and effectiveness.
• Gain insights into the development of the psychology of the voice and how it can enhance personal and professi

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Welcome to the show!

Understanding the Psychology of the Voice

Introduction

• In this episode, we delve into the concept of the Psychology of the Voice, exploring its foundational principles and its profound impact on personal and professional communication.

Background and Methodology

• Tracy introduces the concept of Psychology of the Voice, a methodology she developed to uncover how people's voices affect their interactions and relationships.
• The methodology focuses on how subconscious processes influence listeners' perceptions based solely on the sound of one's voice.

Challenges Addressed

• Tracy discusses the common issues faced by individuals due to misrepresentative or protective sounds in their voice.
• She emphasizes how these sounds can hinder connection, authenticity, and influence potential clients and listeners.

The Seven Layers of Sound

• Tracy outlines the seven layers of sound that make up her methodology, each layer representing different aspects of vocal expression and subconscious influence.

Impact and Results

• Through her work, Tracy has been able to identify specific vocal patterns that indicate traits such as people-pleasing or perfectionism in individuals.
• She shares anecdotes of how addressing these vocal patterns has significantly improved clients' outcomes in various aspects of their lives, from business success to personal relationships.

Evolution of the Methodology

• Tracy reflects on the evolution of her methodology over three decades, from her beginnings as a dialect coach to developing the comprehensive framework of Psychology of the Voice.

Three Pillars of Psychology of the Voice

1. Unearth: Addressing internal narratives and voice stories that influence vocal habits.
2. Unmask: Identifying and removing "voice masks," which are protective layers of sound that inhibit authenticity and connection.
3. Unleash: Allowing individuals to express their true voice authentically and confidently.

Transformational Outcomes

• Tracy shares success stories where clients achieved significant improvements in their professional and personal lives by embracing their authentic voice.
• She emphasizes that the methodology isn't just about superficial changes but about achieving internal freedom and confidence.

Conclusion

• Tracy invites listeners to explore more about Psychology of the Voice and join her in uncovering the nuances of authentic communication.
• She previews upcoming episodes where she will delve deeper into specific aspects of the methodology and share more transformative insights.

Closing Remarks

• Tracy reaffirms her commitment to helping individuals reclaim their authentic voice and invites listeners to engage with her ongoing research and teachings.

These show notes capture the essence of Tracy's discussion on the Psychology of the Voice, highlighting its transformative potential in personal and professional communication.

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Welcome to the show. 

Ambila is incredibly smart and works from an intellectual perspective. 

Problematically though, she is in her head and that is causing a limit in true feeling and connection. She is delightful and has so many great things working for her in her voice, but there is still something that is not being fully expressed and that something reveals more of who she really is.

Her intelligence is trumping her true gift of making us feel like we belong and matter but those sounds are just below the surface. 

This will be one of those transformations where I'm dealing with microscopic sounds, the size of a grain of sand. 

Tune in to hear this incredible yet subtle transformation.

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Welcome to the show. 

I think you will find today's transformation quite interesting.

The initial sounds that I heard from Katie were repellent, but I knew there was more under those sounds in a very short conversation with her.

About mid-episode she shares a story with me that makes it crystal clear the voice story that did the damage I hope to unravel.  

Today’s episode is what Psychology of the Voice was built on.

One phrase causes our subconscious to react and go into protection mode.  Just like that a story and even worse, a voice habit that misrepresents is put in place.

The top layers I hear in Katie’s voice represent what she was told she had to be in order to be successful. She’s used her voice that for a long time to “be” that.

What I'm doing today in this episode is shockingly common in my day-to-day work tune.

Tune in to hear Katie's transformation going from sounds of protection and barriers and blocks to the best reveal of who she really is.

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