Sabrina Sims, the Water Systems Manager for the City of McCall, Idaho, shared insights into her role, which encompasses water treatment, distribution, and a portion of utility billing, all unified under a "productions and operations" team approach. She discussed McCall's unique water usage challenges as a resort town, with dramatic seasonal variations, and the difficulties in staffing due to the community's rapid growth and high cost of living. Sabrina emphasized her passion for water, developed over 20 years in the industry, and detailed her innovative workforce development strategies for McCall, which include increased salaries, advanced technology, and hiring individuals with transferable skills. Give the show a listen and remember to thank your local Public Works Professionals.