On this episode of PPMP, we talk with Nathan Knestrick, division marketing manager, a guest we've been trying to land since episode 2. Nathan oversees customer service, eBusiness, marketing, applications engineering, pricing, and product management. If a customer speaks to someone at PMD, their representative reports to Nathan. Drawing on his experience in sales, Nathan offers a unique perspective on how PMD is striving to improve each customer's experience, plus, we learn about the man himself. Try it out!