Chantal Maritz, PwC Strategy& Partner in Payments Transformation, speaks to Jan Pilbauer, former CEO of BankservAfrica, about South Africa’s journey to develop PayShap, an instant payment platform. Jan reflects on the collaborative journey to launch the solution to the market and highlights its modern, cloud-based platform architecture. He reflects how the payments industry came together for a bigger purpose: bringing South Africans greater digital financial inclusion to build a better financial future.