In this episode of the QI Boxset series, Pam Mosedale, our QI Clinical Lead, chats to Caroline Freedman, the representative for pet owners on the RCVS’ Practice Standards group, about whether clients care if practices are participating in QI activities.

The new QI Boxset series aims to provide practices and practitioners with guidance on establishing a quality improvement structure in practice. The entire series will be made available on our new e-learning platform this Spring. Read the press release. 

Read the transcript.