By Dr. Hubert Hiemstra
4.8
1212 ratings
The podcast currently has 178 episodes available.
Lift your clinical game with our RACE approved clinical podcasts. Get your first two weeks free at vvn.supercast.com for more clinical confidence and better patient outcomes, or check out our Advanced Surgery Podcast at cutabove.supercast.com. Get case support from our team of specialists in our Specialist Support Space.
What if you asked the head of a famous business school for some veterinary business advice, but instead of telling you about a new system to increase productivity or some new marketing hack, he tells you to ‘focus less on the business side of veterinary practice’?
"You have to stop imposing a managerial mindset on these types of businesses - a 'business mindset.' Managerialism has seeped into everything - into industries where it shouldn't be. "
An interview that started with the goal of helping vets get better at having difficult finance conversations quickly detoured into a discussion about:
- The philosophy of veterinary business,
- Why the managerialism that works in some industries doesn’t always translate well into ours, and
- What true success could look like.
(Don’t worry - we do also get insights on how to make those money conversations less stressful!)
Dr Paul Harrison is the Director of the MBA program and Co-Director of the Better Consumption Lab at Deakin University's School of Business, and Adjunct Professor at Sacred Heart University in Milan.The MBA program that Paul designed for Deakin ranks 1st in the world for class experience. Paul is a renowned international speaker on issues related to consumer behaviour, public health and well-being, governance, and marketing.
Topics and Timestamps
Money Conversations: Challenges and Strategies 04:50
Balancing Business and Values in Veterinary Practice 07:29
Rethinking Success: Beyond Financial Growth 12:17
Exciting News: Clinical Podcast Updates 17:24
Embracing Uncertainty and Value 19:32
Controlling the Customer Experience 24:08
Philosophical Approaches in Business 24:29
Understanding Customer Needs 25:45
Money Conversations in Veterinary Practice 27:15
Human Decision-Making in Emergencies 34:05
Emotional Management in Emergencies 40:30
We love to hear from you. If you have a question for us or you’d like to give us some feedback please get in touch via our contact form at thevetvault.com, or catch up with us on Instagram.
And if you like what you hear, please share the love by clicking on the share button wherever you’re listening and sending a link to someone who you think should hear this.
Lift your clinical game with our RACE approved clinical podcasts. Get your first two weeks free at vvn.supercast.com for more clinical confidence and better patient outcomes, or check out our Advanced Surgery Podcast at cutabove.supercast.com.
Get case support from our team of specialists in our Specialist Support Space.
If you scroll through any veterinary chat group you won’t have to scroll for long before you see a conversation along the lines of: “My career as it is now isn’t really working for me, but I don’t know what my other options are. I feel… stuck.”
So how do you become unstuck?
Dr Jess Moore Jones is a bit obsessed with what keeps vets engaged and fulfilled, and she helps individuals and teams figure out how to create resilient and thriving cultures and careers through her business, Unleashed Coaching and Consulting, and in this episode we unpack a few of the talks she presented at WVAC 2024:
Jess shares her thoughts on where the line is between being a good team member and having healthy boundaries, why being selfish in the short term can be generous in the long run, and we talk about the ‘four doors’ available to you with every challenging situation. We discuss Jess' first steps to becoming ‘unstuck’ from your career rut, and we ask the big question: are the new generations of vets ‘soft’, or just wise?!
Join Dr Jess on 28 November 2024 for her online Women in Veterinary Leadership Summit.
Topics and Time Stamps
02:21 The Generational Debate: Are Younger Vets Soft?
03:43 Resilience in Veterinary Medicine: Good vs. Toxic
10:30 Balancing Boundaries: Soft vs. Hard
15:15 Long-term Resilience vs Short-Term People-Pleasing
20:02 Career Coaching: Moving from Stuck to Fulfilled
22:55 Challenging Traditional Work Structures
23:34 Discovering Your True Self
25:06 Overcoming Fear and Taking Action
26:22 Exploring New Opportunities
29:05 The Power of Choice in Your Career
34:27 Mindfulness and Self-Awareness
36:01 Choosing Your Perspective
40:31 Embracing Negative Emotions
We love to hear from you. If you have a question for us or you’d like to give us some feedback please get in touch via our contact form at thevetvault.com, or catch up with us on Instagram.
And if you like what you hear, please share the love by clicking on the share button wherever you’re listening and sending a link to someone who you think should hear this.
If you work in emergency practice, or you're considering it, then this episode is for you. Dr Brooke Schampers and Dr Taleta Hompas are ECC veterinarians with more than two decades experience between them who create resources and coach others on how to thrive as an ECC shift worker through there EMV4Life program. In this episode they will tell you:
We discuss what there is to love about emergency vetting, what to consider if you are thinking of a career as an ECC vet, and what other challenges there are beyond sleep and shift work.
Contact us to find out about our Vet Vault/EMV4Life resource bundles to help you up skill and navigate life as an emergency vet.
Lift your clinical game with our RACE approved clinical podcasts. Get your first two weeks free at vvn.supercast.com for more clinical confidence and better patient outcomes, or check out our Advanced Surgery Podcast at cutabove.supercast.com.
Get case support from our team at specialists in our Specialist Support Space.
Topics, Time Stamps and Chapters
00:00 Intro
03:22 Why ECC? What’s to love about it?
06:38 Are Certain Personalities Better Suited for ECC
15:39 The Impact of Shift Work on Health
22:21 Brooke’s Routine for Sustainable Night Shifts
32:51 Balancing ECC Work with Family Life
46:18 Setting Yourself Up for Long-Term ECC Careers
50:32 Rostering
54:17 Increased Productivity On Shift
01:06:17 Finding Your Joy in Veterinary Work
We love to hear from you. If you have a question for us or you’d like to give us some feedback please get in touch via our contact from at thevetvault.com, or catch up with us on Instagram.
And if you like what you hear, please share the love by clicking on the share button wherever you’re listening and sending a link to someone who you think should hear this.
Lift your clinical game with our RACE approved clinical podcasts. Get your first two weeks free at vvn.supercast.com for more clinical confidence and better patient outcomes, or check out our Advanced Surgery Podcast at cutabove.supercast.com.
Get case support from our team at specialists in our Specialist Support Space.
Topics and Time Stamps
We love to hear from you. If you have a question for us or you’d like to give us some feedback please get in touch via our contact from at thevetvault.com, or catch up with us on Instagram.
And if you like what you hear, please share the love by clicking on the share button wherever you’re listening and sending a link to someone who you think should hear this.
07:35 The Role of Compassion and Innovation12:08 Leadership and Management in Veterinary Practices17:55 Addressing Risks and Governance24:51 The Importance of Communication and Training43:23 Implementing Change in Veterinary Practices44:04 The Role of Coaching and Mentoring44:56 Different Models of External Support46:27 Cross-Industry Learning and Its Benefits56:06 Delegation and Managing Multiple Roles01:00:31 The Importance of Trusted Networks01:09:15 Balancing Client Relationships and Clinical Work01:17:13 Innovative Solutions for Veterinary Practices01:23:55 Conclusion and Final Thoughts
et access to our clinical podcast series with our 30% off IVECCS Special.
Get case support from our team at specialists in our Specialist Support Space.
Hands up if you still remember much of the statistics you learned back in vet school… Some of us have looked at way more P nappies than p-values since our student days!
But this is veterinary SCIENCE after all, and part of science is reading the occasional paper. Reading papers—beyond just the abstract and the conclusions—and with at least a little bit of discernment, does involve some degree of understanding statistics, just to make sure you’re not being misled.
So, in this episode, we’re talking about statistics, and we have the best person for the job. (Don’t skip it because of that word—I promise it’s actually quite fun!)
Dr. Steven Epstein is a Professor of Clinical Small Animal Emergency and Critical Care at the University of California, Davis. His research interests include CPR, diagnostic testing in the emergency room, and antimicrobial resistance patterns, and he loves a bit of statistics.
Join us for an easy-to-understand, practical, and entertaining update on statistics, recorded live at IVECCS 2024. You’ll even learn a nifty tip to help you (finally!) remember the difference between sensitivity and specificity!
Sign up for our free weekly newsletter to hear about my favourite 3 lessons I learnt in that week from making the podcasts.
Get access to our clinical podcast series with our 30% off IVECCS Special.
Get case support from our team at specialists in our Specialist Support Space.
Does anyone else feel a bit powerless in those acute diarrhoea consults since we’ve learned that we shouldn’t give metronidazole? Your client has come to you for a solution, and you want to help, but there’s nothing you can give them that will really help that much. Or is there?
Our bonus episode for day three of our IVECCS 2024 highlights series might give you that magic pill you’ve been looking for… poop!
Dr. James Oldeschulte is well-acquainted with treating acute diarrhoea as an experienced ER vet, and in this conversation, he shares some freshly published data that highlights the efficacy and clarifies the practicalities of using psyllium fibre and faecal transplants in the treatment of acute diarrhoea in veterinary patients.
Sign up for our free weekly newsletter to hear about my favourite 3 lessons I learnt in that week from making the podcasts.
Get access to our clinical podcast series with our 30% off IVECCS Special.
A bit of a taster plate with some key takeaways from 3 of my favourite sessions today:
1. Bad wounds mean lots of work, and big bills, right? But how often are you faced with those serious wounds and a client with limited funding? ECC Specialist Dr Jenny Groover has your back with some highly practical 'plan B' treatment options that might just help you save some lives.
2. You know how you were taught never to aspirate a gallbladder? Along with adrenal glands, for most of us gallbladders are on the list of 'no 'stab' organs, but diagnostic imaging specialist Dr Marc Seitz brings us the evidence, and the experience, that will make you completely rethink some of the dogma around 'risky' ultrasound guided FNA's.
3. Did you know that you can 'patch' a hole in a popped lung with your patients own blood? Critical Care Specialist Dr Andrew Linklater gives us the when, why, and how of pleurodesis for pneumothorax in this conversation.
Sign up for our free weekly newsletter to hear about my favourite 3 lessons I learnt in that week from making the podcasts.
Get case support from our team at specialists in our Specialist Support Space.
Get access to our clinical podcast series with our 30% off IVECCS Special.
I have a love-hate relationship with in-house pleural effusion analysis. Love, because it’s really quite interesting, and the results can be tremendously useful for your very sick effusion patient. Hate because it can be REALLY challenging!
But not anymore... This episode highlights some key takeaways from a very informative IVECCS session on how to get maximum information from your in-house effusion analysis to help you make quick and logical treatment decisions, including a real McGyver hack for doing advanced diagnostics on the cheap.
Dr Holly Brown is a board certified clinical pathologist who works in a bustling general, referral, and emergency practice where she sees a wide variety of diagnostic submissions and enjoys playing an important role at the interface of diagnostics and patient care. Dr. Brown has always been passionate about delivering continuing education to doctors and technicians around maximizing laboratory testing, and she serves an important role as Chief Veterinary Educator for Antech Diagnostics.
Jessica Wilson-Hess is a certified veterinary technician and veterinary technician specialist in small animal internal medicine who nerds out on all things clinical pathology, including teaching other techs and nurses how to get really good at it.
Sign up for our free weekly newsletter to hear about my favourite 3 lessons I learnt in that week from making the podcasts.
Get case support from our team at specialists in our Specialist Support Space.
Topics and Time Stamps
02:18 Importance of In-House Analysis
02:48 Understanding Pleural Effusion in Cats and Dogs
05:20 Classifying Effusions: Transudate, Exudate, and More
09:59 Sample Handling and Common Mistakes12:09 Using Analyzers for Fluid Analysis
17:04 Cytology and Concentration Techniques
24:24 Understanding Centrifugation in Cytology
25:33 In-House CSF Analysis Techniques
26:59 DIY Cyto-centrifuge Using a Salad Spinner!
30:43 Manual Cell Counting Methods
33:14 Chemistry and Effusion Analysis
38:15 Identifying Neoplastic Cells
41:46 Empowering Technicians in Veterinary Practice
Lift your clinical game with our RACE approved clinical podcasts. Get your first two weeks free at vvn.supercast.com for more clinical confidence and better patient outcomes, or check out our Advanced Surgery Podcast at cutabove.supercast.com.
Get case support from our team at specialists in our Specialist Support Space.
Contact Credabl for questions and help around personal and professional finance for medical professionals, and apply for their $10000 Helping Hands Business grant here.
If you’ve ever wondered about starting your own veterinary practice, then this episode is for you. We speak to Dr Amber Christie and Brooke Goodwin, a vet and vet nurse team who are the owners of a brand new clinic, about the highs, the challenges the lessons learnt from building their new practice.
Dr Amber is on new practice number four, and she tells us what they're doing differently this time around - from the practicalities of setting up the practice, like practice design, business structure, and finance, to how they’re thinking about things like boundaries, values, and growth. Brooke shares her perspective from a first time business owner’s point of view, and tells us how they are making the vet nurse/business owner structure work for them and for their clients. Finance specialist Caroline Willemse from Credabl took care of the money side of practice ownership for Amber and Brooke, and she joins us to answer common questions and bust some myths about business finance.
Topics and Time Stamps
05:21 Balancing Personal and Professional Life as a Practice Owner
10:49 The Importance of Flexibility
16:15 Designing the Perfect Vet Clinic
19:51 Financial Planning and Support for New Practices
30:22 Misconceptions and Realities Starting a Vet Practice:
31:17 Choosing Your Path: Independent vs. Group Practice
31:38 The Joy of Building from Scratch
32:58 Financial Considerations for New Practices
34:48 Renting vs. Buying: Pros and Cons
36:18 Fixed vs. Variable Borrowing
38:51 The Unique Partnership: Vet and Nurse Co-Ownership
46:00 Picking Your Values and Goals
54:33 The One Question
We love to hear from you. If you have a question for us or you’d like to give us some feedback please get in touch via our contact from at thevetvault.com, or catch up with us on Instagram.
And if you like what you hear, please share the love by clicking on the share button wherever you’re listening and sending a link to someone who you think should hear this.
You’ll hear a lot of complaining and blaming of leaders for everything that’s wrong with veterinary science. But the reality is that leading people is a very hard job, especially in a profession as complicated and nuanced as veterinary science. So this episode is for our leaders. We hope that it helps make your job of making our profession better just a little bit easier.
David Liss is the Director of West Coast Operations for Veterinary Emergency Group (VEG), and in this episode he’ll tell you about the three essential ingredients of great veterinary teams, and what this has to do with The Avengers and how they defeated Thanos! David also shares his strategies for giving hard-to-hear feedback, and tells us why goal setting is so important for building a great team and how to get the team excited for these goals. But we start with what might be the most important question: how do you, as a leader, stay motivated to keep motivating others?!
This episode was recorded live at IVECCS 2023, the conference of the Veterinary Emergency and Critical Care Society. Join me at IVECCS 2024 for MUCH more content like this, and more ECC clinical content than you could ever wish for.
Get access to our highlights and key takeaways sessions, plus the show notes, from all of the conferences we’ve attended this year by joining our Vet Vault Nerds at vvn.supercast.com for more than 500 short sharp and practical podcasts in Small Animal Medicine, Surgery and Emergency and Critical Care.
If you need expert help with those tricky cases that you can’t refer - we have a team of specialists on standby to provide you with some extra brains. Contact them here.
Topics and time stamps
02:54 Motivation and Inspiration in Leadership
11:14 Back to the Avengers: Team Dynamics
15:43 Setting Goals and Achieving Buy-In
19:19 Profit: It's not a dirty word!
21:26 Handling Difficult Conversations
29:30 Carrot or Stick? Motivators
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