Qnity Lightbulb Moments

Gordon Miller is CEO and President of Beauty Cast Network, the industry's leading Career Services and Placement platform for schools-- and Founder of Social Beauty Makers, a micro media and consultative collaborative. During his 40+ year career, Miller has held senior leadership roles in the education, media, and community segments of our industry. Today, Gordon is known for his passion for leveraging tech - including social & digital media and AI - to help build better businesses and Careers in the professional salon, spa and barbering industry. Gordon also hosts the popular Social Beauty Makers and Beauty Cast's Mastering Beauty weekly podcasts.

THANK YOU TO OUR SPONSORS

Lightheart Sanders CPA: ⁠https://lsa.cpa/⁠

Green Circle Salons: ⁠https://greencirclesalons.com/

⁠Phorest Salon Software: ⁠https://www.phorest.com/us/

⁠Lightbulb Moments is proudly presented by Qnity.

Learn more about Qnity at:

WEBSITE: https://qnityinc.com

INSTAGRAM: https://www.instagram.com/qnityinc/

LINKEDIN: ⁠http://www.linkedin.com/company/qnityinc

As the founder and CEO of Zenoti, Koneru studied computer science and later transitioned into the the health and spa industry, where he identified significant gaps. This led him to create Zenoti.

PACKED WITH DATA ANALYSIS on two studies regarding high performing businesses and how they are outperforming the rest, this segment had our live audience taking serious notes and waving their hands! Check out this conversation for a mini masterclass in the next movement in technology.

"Human connection isn't going anywhere yet. Give AI a chance to do good in your business. You're still the boss! I believe AI is going to be the biggest impact for highest performers over the next few years. Those who adopt early will have the competitive edge." - Sudheer Koneru - Zenoti

SPECIAL DOUBLE FEATURE with Debra Neill, Neill Corporation and SERIOUS BUSINESS and Patrick Butler, SR. Director of Creative & Technical Education at Floyd's 99 Barbershop and author of "The Bond We Share".

Tom explores the Lightbulb Moment that sparked the recently unveiled theme for SERIOUS BUSINESS 2025 with Debra Neill with a fun behind-the-scenes peek!

And we dive into the vulnerability shared in Patrick Butler's co-authored memoir that highlights the significance of the choices we make in our lives and the lasting impact of those decisions on others. Patrick also shares the significance of connecting with empathy and understanding to impact client retention and leveraging the service experience to increase client loyalty.