In this episode of the QUAD A Now Podcast, CEO Tom Terranova speaks with Debbi and Rick Conn of Universal Healthcare Consulting about how facilities can move beyond “check-the-box” preparation and make compliance part of daily operations. With experience supporting more than 100 facilities, Debbi and Rick share practical ways to build a proactive culture, strengthen leadership accountability, manage risk, and use the right tools to stay patient-ready, not just survey-ready.

Whether you lead an ASC, manage accreditation, or oversee quality and compliance, this conversation offers clear, actionable steps to simplify processes and support safer care every day. Subscribe and learn more at QUADA.org.

In today’s episode of QUAD A NOW, CEO Tom Terranova speaks with Dr. Renato Saltz about his groundbreaking work in patient safety. From his early days in general surgery to becoming a top aesthetics surgeon and educator, Dr. Saltz shares his journey and the lessons learned along the way. He discusses the evolution of patient care in the aesthetic field, highlighting the importance of surgical accreditation and the critical need for patient safety.

Additionally, Dr. Saltz discusses his philanthropic efforts through the Image Reborn Foundation, which supports breast cancer survivors by helping them heal emotionally and physically. The foundation’s mission to restore confidence and well-being for women facing the aftermath of breast cancer treatments is at the core of Dr. Saltz's approach to care. For more on the foundation, visit their website at imagerebornfoundation.org.

Tune in for an insightful conversation on the future of aesthetics and patient care.

In this episode of The QUAD A NOW Podcast, host Tom Terranova sits down with Dr. Samuel Lin, a distinguished leader in surgery and innovation. Dr. Lin, a double board-certified plastic surgeon and Harvard Medical School professor, discusses his groundbreaking research on surgical safety using proprietary patient safety data (PSDR). He explores the challenges of leveraging large databases, the lack of outpatient surgical data, and how his research is transforming patient outcomes. Tune in for an insightful conversation on the future of surgical innovation and data-driven improvements in healthcare.

Listen Up! Time for a Little Informational Filler. Non-surgical aesthetics might look easy, but patients often assume they can walk into any medspa and walk out worry-free. Think again. In this episode of the QUAD A Now podcast, CEO and host Tom Terranova chats with Dr. David Zargaran to set the record straight on Botox, fillers, threading, and the real risks involved.

From uncovering common complications to breaking down why accreditation and qualified practitioners matter, this conversation is packed with insights for anyone considering or offering these services. Dr. Zargaran delivers essential advice for patients and practitioners alike—because in aesthetics, safety isn’t optional.

Tune in now and be sure to subscribe to QUAD A Now wherever you listen to your podcasts.

In this episode of QUAD A NOW, we chat with Joan Kelly, EdD, M.S.Ed, MBA, a partner at Press Ganey, to get straight to the core of the patient experience in outpatient care.

Joan breaks down how smart data isn’t just a tool—it’s changing the way we are able to care for patients. And when it comes to accreditation, she explains why it’s more than a badge—it’s the standard that keeps patients safe and facilities running at their best.

Dr. Michel Rouif, a leading expert in plastic, reconstructive, and aesthetic surgery, discusses the importance of international societies in aesthetic plastic surgery. He emphasizes the value of sharing different approaches and learning from colleagues worldwide. Dr. Rouif highlights the role of international meetings and conferences in continuing education and professional growth. He also emphasizes the significance of patient safety and the importance of facilities in delivering excellent care. Dr. Rouif encourages surgeons to be actively involved in professional associations and contribute to advancing the field. The conversation explores how associations like ISAPS support research and innovation in plastic surgery and advocate for advancements in the field. It emphasizes the importance of sharing knowledge and experiences among plastic surgeons to improve patient safety and outcomes. The discussion also touches on the role of associations in addressing challenges and complications in plastic surgery, as well as the significance of global accreditation in ensuring standardized practices and patient care. The episode concludes with advice for young plastic surgeons on maximizing their membership in associations and integrating it into their career trajectory.

In this episode, Dr. Richard Hillyer discusses the differences between private practices and Medicare-deemed accredited outpatient physical therapy offices. He highlights the benefits of accreditation and the factors that therapists may not have considered when designing their care and business models. The conversation covers topics such as the distinction between healthcare providers and suppliers, the use of extenders in therapy services, the limitations of private practices, the importance of reimbursement, and the accreditation process. Dr. Hillyer emphasizes the value of accreditation in ensuring quality healthcare and patient safety.

In this episode, Dr. Hunter Cherwek discusses the mission and operations of Orbis International and its Flying Eye Hospital. Orbis is a nonprofit organization that focuses on eliminating avoidable blindness in low to middle income countries. The Flying Eye Hospital is a unique teaching hospital on wings that travels around the world to showcase the best surgeries and hospital systems. Orbis emphasizes capacity building and leaving local communities with the ability to continue providing eye care. The organization focuses on service delivery, skilled transfer, and systems transfer. They also utilize telemedicine and distance learning platforms to provide support and education remotely.

In this insightful episode of QUAD A NOW, host Tom Terranova engages with Jeanine Watson, Senior Manager of the Ambulatory Surgery Division at AORN, to delve into the nursing shortage impacting surgical specialties, particularly in ambulatory surgery centers (ASCs). They explore the historical context and mission of AORN, the ongoing challenges of staffing shortages, and their direct effects on patient care and safety in the outpatient setting. The discussion highlights unique challenges in surgical nursing within ASCs, such as the need for diverse training amidst high patient volumes. Listen as they discuss actionable strategies like competitive benefits, professional development opportunities, and flexible schedules to mitigate these issues. The role of technology in enhancing efficiency and the future outlook on the nursing shortage also feature prominently in this engaging conversation.

This introductory episode of the Quad A Now podcast features a conversation about the origins, purpose, and impact of Quad A. The conversation highlights the shift from hospital-based to office-based surgery, the need for accreditation to ensure patient safety, and the role of Quad A in setting standards and promoting best practices. The importance of data collection and its impact on patient safety is emphasized, in addition to the expansion of Quad A to include other specialties and its international accreditation efforts. The episode concludes with a discussion on the importance of public awareness of accreditation. The conversation explores the international program of Quad A and its role in establishing consistency and safety standards across different countries. The guests, which include Dr. Robert Singer, Dr. Lawrence Reed and Dr. William Rosenblatt, discuss the efforts to expand certification globally and how Quad A has adapted to the changing face of medicine and the responsibility of physicians in ensuring patient safety.