QUAD A NOW - A Global Accreditation Podcast

In this episode of QUAD A NOW, host Tom Terranova sits down with Susan Williamson, CEO of Mission Plásticos. Susan shares how the nonprofit began in 1999 as a spinoff of Interplast, founded by plastic surgeon Dr. Larry Nichter after he saw local surgeons left unable to continue care once visiting teams went home.

Susan walks through what it takes to run a safe surgical mission overseas, from securing approvals and temporary licenses to site visits where the team tests every machine before a single case begins. She explains why training is tailored to what local surgeons can sustain, drawing on lessons from Cuba and Nepal.

The conversation also challenges the belief that plastic surgery means cosmetic surgery. Susan describes how releasing burn contractures helps a child hold a pencil and an adult return to work, and how cleft and microtia repairs change the way patients eat, hear, and are accepted in their communities.

Closer to home, Susan explains how Mission Plásticos launched its domestic breast reconstruction program for uninsured and underinsured women who were waiting years for care after mastectomy. Qualified patients receive outpatient reconstruction at no cost, supported by partners Tiger Aesthetics and MTF Biologics.

Tom and Susan close with practical ways ambulatory leaders can help, from donating a day of surgery center time to sharing Mission Plásticos as a resource with oncology colleagues so more eligible women can find care.

Learn more about Mission Plásticos at missionplasticos.org.

In this episode of QUAD A NOW, host Tom Terranova sits down with Alex Lirtsman, founder and CEO of CorralData, to discuss what healthcare organizations need to get right before AI can deliver meaningful operational insight.

Alex brings more than two decades of experience in data and digital strategy and now works with organizations navigating increasingly complex data environments. He explains what an AI-native data layer does and what he sees across healthcare organizations: critical information spread across EMRs, practice management systems, CRMs, financial platforms, and other tools, often with inconsistent definitions and limited connectivity.

His central point is simple: AI is only as reliable as the data beneath it. Before organizations can use AI effectively, they need a governed, consistent data foundation they can trust.

Tom and Alex also explore practical considerations for facility leaders, including BAAs and sub-processors, data governance and vendor diligence, continuous approaches to compliance, and the operational metrics that can help leaders better understand facility performance and long-term business value.

For facility owners and operational leaders looking to make better use of their data, this episode offers a practical starting point to build the foundation for smarter decisions, stronger oversight, and responsible AI adoption.

In this episode of QUAD A NOW, host Tom Terranova sits down with Alex Lirtsman, founder and CEO of CorralData, to discuss what healthcare organizations need to get right before AI can deliver meaningful operational insight.

Alex brings more than two decades of experience in data and digital strategy and now works with organizations navigating increasingly complex data environments. He explains what an AI-native data layer does and what he sees across healthcare organizations: critical information spread across EMRs, practice management systems, CRMs, financial platforms, and other tools, often with inconsistent definitions and limited connectivity.

His central point is simple: AI is only as reliable as the data beneath it. Before organizations can use AI effectively, they need a governed, consistent data foundation they can trust.

Tom and Alex also explore practical considerations for facility leaders, including BAAs and sub-processors, data governance and vendor diligence, continuous approaches to compliance, and the operational metrics that can help leaders better understand facility performance and long-term business value.

For facility owners and operational leaders looking to make better use of their data, this episode offers a practical starting point to build the foundation for smarter decisions, stronger oversight, and responsible AI adoption.