In this episode of the Quality Talks podcast, hosts Stu Day and Chris Henderson spend time reflecting on the past year and look forwarding to 2025.

They explore their learnings, personal growth and future goals with the podcast and talk about the important part community engagement has played and will continue to play in its success.

The one and only Santa joins the show for a festive AMA session with questions from the audience which explore the role of technology and AI at the North Pole.

The conversation also delves into the evolution of quality roles in the industry and Santa shares his insights on how his team try and adopt a culture of quality to build quality into their software and delivery processes.

Before the show wraps up for 2024, the winners of the prize giveaway are announced and Stu & Chris express their gratitude to their listeners' for all their amazing support.

Chapters

00:00 - Episode Intro Music

00:21 - Welcoming Back Chris and Reflections on the Year

06:43 - Podcast Growth and Community Engagement

12:52 - Personal Growth Through Podcasting

19:40 - Future Aspirations and Opportunities

25:36 - Seizing Opportunities and Overcoming Fears

30:38 - Reflecting on Podcast Growth and Community Support

36:13 - Looking Ahead: Plans for 2025

38:01 - Personal Growth and Leadership Insights

42:22 - Embracing Change and Overcoming Challenges

49:39 - A Special Guest: Santa Joins the Conversation for AMA

01:09:30 - Santa's final words & prize giveaway

01:12:52 - Wrapping Up for Christmas: Gratitude and Future Aspirations

01:15:00 Episode Outro Music

Takeaways

1. Reflecting on the past year helps set future goals.

2. AI plays a significant role in operations at the North Pole.

3. Quality is essential in delivering gifts to children.

4. Personal growth comes from stepping out of comfort zones.

5. Community engagement is vital for podcast success.

6. Seizing opportunities can lead to unexpected growth.

7. The culture of quality is crucial in any organization.

8. Listening to understand is more important than listening to respond.

9. Celebrating endings is as important as celebrating beginnings.

10. 2025 holds potential for personal and professional growth.