Queen Elizabeth has been widely appreciated for her life of service. Though most family business leaders aren’t royal monarchs, her approach has lessons that many can learn. Among them: she started early in her devotion to service (even before she was head of The Firm); she worked hard; she kept her own counsel; she was engaged with her “customers” and did not think them to be lesser; she had a sense of humor; and she planned her own succession carefully.

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

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