In this episode of QuickHITs, we're joined by Amber Schuetz, Director of Clinical Systems at Boys Town National Research Hospital. Amber's story is one of transformation. Starting her career as a registered nurse in critical care and clinics, she stepped into healthcare IT to become a leader who bridges clinical insight with digital innovation.
Amber shares the defining moments that shaped her leadership style, including the mentor who encouraged her to take on stretch assignments and instilled in her the principles of servant leadership. She discusses leading Boys Town through a smooth Epic go-live, training nearly 1,700 users, and even presenting her work at Epic's XGM conference, all while ensuring clinicians and staff felt supported every step of the way.
She also reflects on Boys Town's unique history and mission, serving primarily pediatric patients, and how clinical systems play a crucial role in supporting children and families. From embracing AI-powered tools like DAX and Copilot to focusing on relationship-building across IT and clinical leadership, Amber demonstrates how technology can enable trust, improve care, and drive meaningful outcomes.
Please tune in for an inspiring conversation about leadership, resilience, and how healthcare IT can serve as a strategic enabler of quality, safety, and innovation in pediatric care.