Unusually for an HR leader, Quintin has studied twice in his career, deciding to spend 7 years studying Change Management for a doctorate in Business Administration in the middle of his career. "It was the only way to step change - reading another book or doing another short course wouldn't have been enough". The end product was a deep understanding of the importance of practice to change habits within the culture change process, not just change communication. Listen in to hear his academic learnings and practical understanding from his own experience of applying  those to his organisations.