Radar - by nexxworks

In this episode of Radar by nexxworks, Steven van Belleghem, Pascal Coppens, and Peter Hinssen unpack the TikTok ban and its surprising aftermath, a groundbreaking move in AI by DeepSeek, the unexpected marketing lessons from a kitchen gadget, and how politics is steering big tech in new directions.

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2024 has been packed with surprises—AI in advertising, the race for self-driving cars, and China’s growing tech dominance. But what does all this mean for 2025? In this episode, we’re breaking down the future of transportation, the changing face of customer service, and China’s relentless push to be the tech leader of the world. This is your guide to the tech trends you’ll need to watch.

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In this latest Radar Podcast episode, Steven Van Belleghem, Peter Hinssen, and Pascal Coppens take a deep dive into the factors shaping South Korea’s rise as a tech and cultural leader, the complex relationship between the US and China, and the potential global implications of the US Elections 2024.

Go behind the scenes with nexxworks to meet the world’s top innovators and brightest minds.

In this episode of Radar by nexxworks, Steven, Peter, and Pascal discuss TEMU’s disruptive e-commerce model and the ethical challenges it faces, AI’s rising power demands, the military's growing use of AI, and how customer experience is transforming the hospitality industry.

We’ve introduced the Radar Rating to evaluate top restaurants and hotels based solely on customer service, and we want your input!

Don't forget to leave us a review! 

Go behind the scenes with nexxworks to meet the world’s top innovators and brightest minds.

In this episode, we dive into the recent ruling declaring Google an illegal monopoly, the potential for breaking up the tech giant, and the role of AI in reshaping the search landscape. We also explore China’s antitrust crackdown and its rapid energy transition toward renewables and nuclear power. Lastly, we compare two unique retail concepts: LA’s luxury Erewhon Market and Foodbanks Canada’s initiative to create a dignified, retail-like experience for those in need. Tune in for insights on tech, innovation, and creating positive impact through customer experience.

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In this episode of Radar, Steven, Pascal, and Peter discuss their experiences during the keynote speaking season and the rise of AI. They also explore the success story of Octopus Energy, a UK-based energy company that combines innovative technology with exceptional customer service. The conversation then shifts to the conflict between Europe and China in the EV market, with the European Union imposing tariffs on Chinese EV imports due to unfair competition. The hosts also discuss the percentage of Chinese brands in the European car market. The conversation explores the potential impact of tariffs on European cars made in China and the implications for the automotive industry. It also delves into the consolidation happening in the Chinese electric vehicle market and the rise of Chinese car brands. The discussion touches on the intersection of artificial intelligence and synthetic biology and the potential risks and game-changing effects of these technologies. The conversation concludes with a book recommendation on the topic of AI and synthetic biology. The conversation explores the concept of revenge effects and the need for containment in the face of technological advancements like AI and synthetic biology. It discusses the historical examples of nuclear power and the Industrial Revolution, highlighting the challenges of containing the power unleashed by innovation. The conversation also touches on the importance of collaboration and regulation in governing these technologies. The potential impact of quantum computing is briefly mentioned, but the focus remains on AI. The conversation concludes with a mention of Peter's upcoming book, 'The Uncertainty Principle,' which explores leveraging uncertainty in the never-normal.

Join your hosts Steven Van Belleghem, Peter Hinssen, and Pascal Coppens for another episode of Radar, by nexxworks. Pascal Coppens shares his travel report from China, where he visited various cities and companies in the Greater Bay Area. Another topic is the TikTok ban in the US and the approaching ban in Europe, with Peter providing insights into the history and controversies surrounding TikTok. Steven focuses on the principles outlined in the book 'No Rules Rules' by Erin Meyer and Reed Hastings. 

Join your hosts Steven Van Belleghem, Peter Hinssen, Pascal Coppens, and special guest and AI expert Geertrui Mieke De Ketelaere as they talk about customer experience at the Miami Beach Police Department, Chinese innovation and technology at the Mobile World Congress, the Challenge of Human Behavior and Technology and much more!

For the first episode op 2024, our tried and trusted hosts invite a special guest! Elke Geraerts, professor in psychology and CEO of Better Minds At Work.

The four of them give their predictions for 2024, talk about AI vs AI (Authentic Intelligence), the Magnificent 7 of the stock market, Chinese flying cars and cruise ships as well as CES.

Enjoy!

‍In this brand new episode, Steven, Peter, Pascal and Julie talk first about The North Face's (fake?) PR stunt, how Temu is taking over the world with cheap and fast products, Julie reflects on the OpenAI saga, then onto Steven's High Value Service Agents and Peter wraps it up for Christmas with some controversial optimism heading into 2024 ...

Enjoy!

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