Can a SaaS company restrict signups without putting their revenue at risk? Our guest today is Jordan Gal, co-founder of CartHook. You’ll learn all about the company’s famous onboarding breakthrough, Jordan’s take on product-user fit, as well as his advice for SaaS founders looking to make a real change.

Visit our website for the detailed episode recap with key learnings.

Show notes

• CartHook — Jordan’s SaaS product
• ClickFunnels — a digital marketing product that inspired CartHook
• Hubspot — a popular marketing tool they use for analytics
• Success Potential: The Foundation of Customer Success — the Lincoln Murphy article that inspired Jordan
• ConvertKit — the popular email automation tool by Nathan Barry
• UI Breakfast Podcast. Episode 183: Customer Success with Anna Jacobsen
• CartHook Post Purchase Offers — CartHook’s new Shopify app
• Follow Jordan on Twitter

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Sponsor

This show is brought to you by Userlist — the best tool for sending onboarding emails and segmenting your SaaS users. To follow the best practices, download our free printable email planning worksheets at userlist.com/worksheets.