It's Monday! Time for another episode of "Chatting with Agnes & Cecilia" with Agnes Amos-Coleman, MBA,CMP and Cecilia Sepp, CAE, CNAP. Today's Episode: Crisis Communications expert and former Association CEO Edward Segal, CAE discusses his new book "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals and Other Emergencies." Learn the 10 Reasons you NEED a Crisis Plan BEFORE something happens! We discuss timing, "no comment", and who should be the lead spokesperson. We also include an interlude where we thought we were paused . . . what did we say when we thought we weren't being recorded? Only way to find out . . . watch! "Crisis Ahead" is available on Amazon.com beginning April 21 and then around the country in a bookstore near you. Learn more at publicrelations.com.