What do Isle of Wight ferries, dirty tables, and KFC at midnight have in common?

This episode.

Chris is joined by the silky-voiced Jamie White, Head of Business Development at WRS, fresh off the back of a brand revamp (RIP “Systems”) and full of stories from hospitality, media, and SaaS trenches.

🧠 Whether you’re a single-site pub or a 100-venue group, Jamie’s here to talk about:

• ✨ Why WRS dropped the “Systems” and what it says about where tech is going

• 🎙️ Jamie’s radio past (he needs his own podcast – we said it first)

• 💸 How kiosks are quietly boosting spend and smoothing service

• 🤯 Why putting in tech without fixing your process first is like driving a Ferrari at 20mph

• 📊 The surprising POS reports helping operators win back 80 hours a week • 🤖 What AI actually means in hospitality right now (hint: not magic robots… yet)

• 🤝 Why consultative selling and relationships still rule the tech game

🍞 Bonus: hear Chris confess to a KFC bucket at 12:30am.

We’ve all been there.🚀 Want to future-proof your tech stack?

Take your free Tech Check and find out where the gaps are – from kiosks to kitchen screens.

📌 Stuff we mention:

• WRS LinkedIn • Cornish Bakery (spoiler: Jamie wants one on the Isle of Wight)

• Isle of Wight Festival – yes, there are stories…

• Deliverect – our brilliant podcast partners keeping orders flowing

🎧 Subscribe, share, or shout at us from across the pass – just make sure you’re listening.