In the second part of the conversation with the leaders behind BBVA's award-winning mobile banking experience, Hendrik Deckers talks to Rafael Lopez Gracia, Head of IT at BBVA Transformation Factory. Rafael shares the technological and organisational background of the transformation that made BBVA's IT organisation fast, efficient and innovative.

⭐ This interview is in Spanish ⭐

TABLE OF CONTENTS

00:00 - Introduction: Rafael Lopez Gracia, Head of IT at BBVA Transformation Factory.

04:44 - Attracting and keeping IT talent

06:50 - Working with the IT ecosystem

09:00 - Rafael's role in the IT organisation

11:34 - Rafael's personal values and strengths

13:16 - Advice to future digital leaders

14:22 - How has the role of a CIO changed in the last 10 years?

- distributed leadership

15:45 - Rafael's leadership style

17:50 - Rafael's MBTI profile - ESTP

19:55 - Rafael's personal mantra and mentors