Raichel Reveal: Raichel AI Platform Features & Updates

In this episode of Raichel Reveal we introduce conditional custom fields for Opportunities — a simple but powerful update in Raichel AI, an all-in-one business platform. Opportunity forms can now display, require, or hide specific fields based on trigger values you define, so teams only see inputs relevant to each deal. The result is less form clutter, fewer missed required fields, and more consistent data across pipelines. Setup is quick via Custom Fields → Opportunities → Conditional Rules, where you define triggers, actions, and preview logic. This feature helps marketers, agencies, and businesses streamline onboarding, reduce manual errors, and improve reporting accuracy. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal... we introduce new support for redeeming a customer’s Gift Card balance when collecting payments on their behalf from appointment flows in Calendars. Previously limited to customer-facing checkout, you can now toggle Redeem Gift Card while charging a saved or new card, apply codes, validate cards, and accept partial payments directly during appointment billing. For businesses, marketers, and agencies using Raichel AI, an all-in-one business platform, this reduces customer friction, speeds up reconciliation, and ensures consistent redemption behavior whether staff or customers initiate payment. Enhanced payment visibility shows exact redeemed amounts, any additional payment methods used, and the updated gift card balance for clearer reporting and smoother operations. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal we unpack Services v2, a major booking and setup improvement inside Raichel AI, an all-in-one business platform. The update adds custom values in the Builder so service and rental details can be pulled directly into confirmation and reminder emails, supports multi-service bookings and cross-category discovery, and expands notifications to include configurable WhatsApp messages alongside email and SMS. A refreshed booking widget with category top tabs streamlines navigation. These enhancements reduce setup time, improve customer communication, and create a smoother purchasing flow that helps marketers, agencies, and businesses increase conversions and minimize friction in their booking processes. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal, we introduce the new "New Review Received" trigger for Workflows — a streamlined automation that launches actions the moment a review arrives from any connected review platform. In Raichel AI, an all-in-one business platform, you can add this trigger in Automation > Workflows, then apply filters by platform, rating, text, and other criteria with operators and values to target only the reviews that matter. This update saves time by removing manual monitoring, enables faster, more consistent responses and follow-ups, and increases ROI on your existing review integrations. It’s designed to help marketers, agencies, and businesses keep customers heard even with limited resources. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal... we introduce the new HubSpot Importer, a streamlined tool that moves CRM data into Raichel AI, an all-in-one business platform, quickly and reliably. Connect your HubSpot account, select Contacts, Companies, Opportunities, pipelines, stages, tasks, custom fields, and activity history, and import with guided error handling to preserve data integrity. For businesses, marketers, and agencies this reduces manual cleanup, accelerates CRM migrations, and maintains operational continuity so teams can trigger workflows, resume tasks, and keep deals progressing immediately. The episode explains how the importer retains related data and surfaces fixes during import, cutting downtime and improving data consistency across your organization. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal, we demonstrate a new page unpublish feature in Raichel AI, an all-in-one business platform that lets you unpublish a single funnel or website page without taking down the rest of your site. Hide outdated content, pause seasonal promotions, or quietly remove a campaign while everything else stays live. Use the page list or the builder-side toggle, then choose a 404, an internal redirect, or an external URL to preserve SEO and link equity. Every publish and unpublish action is logged for team accountability, reducing accidental domain-wide changes and speeding up page-level management for marketers and agencies. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal we walk through a new animation system that automatically sequences entrance animations for sections, rows, and columns inside Raichel AI, an all-in-one business platform. Instead of assigning delays manually, the builder now previews animations live, lets you choose styles, and fine-tune duration, scale, easing, or a small delay while the platform handles the sequencing for you. For marketers, agencies, and businesses this means more polished, attention-grabbing pages without custom CSS or fragile timing—layouts remain resilient as you rearrange blocks, animations trigger on scroll, and published pages benefit immediately. The result is leaner, responsive pages that help boost engagement and conversions. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal... we spotlight an update that streamlines Google Ads keyword management inside Raichel AI, an all-in-one business platform. The Ad Manager’s keyword entry has been rebuilt to accept large lists—no 40-keyword cap—letting you paste keywords with line breaks or commas into a larger text area. The system automatically trims whitespace and removes duplicates, and you can assign match types before adding them to an ad group. For marketers, agencies, and businesses this means faster campaign setup, fewer manual errors, and the ability to import comprehensive keyword sets in one step for better testing and scaling. Try it in your next campaign to speed workflows and reduce repetitive tasks. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal we walk through support for WhatsApp usernames, a new way Raichel AI captures contacts when customers message without sharing a phone number. Raichel AI, an all-in-one business platform, now creates usable contact records from a WhatsApp username plus a business-scoped user ID so incoming conversations become trackable leads even when a phone number isn’t provided. The update preserves existing workflows—phone-based messaging, contact imports, conversation history, and automations continue unchanged—so teams can adopt the channel without migration or disruption. For businesses, marketers, and agencies this means higher contact capture rates, seamless lead intake from new messaging patterns, and more complete pipelines for sales and marketing. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.

In this episode of Raichel Reveal we introduce the Prompt Optimizer inside Conversation AI, a testing and tuning tool that helps teams refine conversational agents without being prompt experts. Integrated into Raichel AI, an all-in-one business platform, the Optimizer auto-generates or accepts custom test scenarios, runs simulated chats against a cloned agent, and produces safe, temporary test data that’s cleaned up automatically. Businesses, marketers, and agencies benefit from faster troubleshooting—failed flows are analyzed, suggested prompt fixes are proposed and re-tested with one click, and an auto-optimize mode iterates to reach target accuracy. Timeouts prevent stuck runs, delivering reliable, actionable results for improving bot performance and ROI. Learn more about Raichel AI, the all-in-one business platform, at Raichel.ai.