Walter talks about two rants: one that is about a poorly made Dry Rye Manhattan and another one that is about empathy.

Highlights

• The Dry Rye Manhattan - 1:06
• Remaking a drink - 2:16
• What bartenders are not taught - 3:09
• Empathy training to sales people - 3:57
• Empathy is a choice - 4:22
• Demonstrating empathy - 5:44
• A great skill set to have - 6:43
• Listening to the whole sales process - 8:00
• Empathy is important - 8:59
  
  Episode Resources
• Connect with Walter Crosby
• https://www.linkedin.com/in/walterlcrosby/
• https://calendly.com/walter-helix/15-minute-virtual-cup-of-coffee
• https://helixsalesdevelopment.com/
• [email protected]
• https://helixsalesdevelopment.com/podcast/