Kevin and Shaun sit down with Jeneanne and discuss her background, what brought her to ERC Pros, what makes this business so great, and why compliance and being straightforward is so vital in this industry. They also discuss the importance of working smarter, not harder, the keys to success, and industries and areas reps should focus on. Figure, the new tax service, is also discussed, as what’s in store for its future. Jeneanne also gives shout-outs to reps and co-workers.