In this captivating interview, I walk with Joe, President-McDonald's Relationship Manager at P&P Packaging Solutions. With over 30 years in the field, Joe shares his deep insights and wisdom, covering a range of topics from the evolution of packaging sales to the importance of building strong relationships and understanding customer needs.
The dialogue delves into the nuances of packaging sales, highlighting the significance of not just being knowledgeable about products, but also possessing the ability to listen, ask the right questions, and genuinely solve problems for clients. Joe emphasizes the value of experience and adaptability in an industry that has seen considerable change over the years. He recounts various anecdotes from his career, illustrating key lessons and the impact of strategic thinking in sales success.
We explore the critical role of internal and external relationships, customer-centric approaches, and the balance between adding value and maintaining profitability.
This interview is a treasure trove of knowledge for anyone in the packaging industry, from newcomers seeking guidance to seasoned professionals looking to refine their approach. It offers a unique perspective on the intricacies of the field, the importance of relationship-building, and the evolving nature of sales and customer engagement in the packaging sector.
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