🎧 Re-release

As many of us take a well-earned pause over the summer, we’re revisiting one of our most popular and inspiring episodes: our conversation with the legendary Don Berwick. Whether you’re listening for the first time or returning to it with fresh ears, this episode is packed with wisdom on leadership, purpose, and finding joy in work.

For the past 30 years, Donald Berwick has been one of the leading authorities and innovators of quality and improvement both in the U.S. healthcare system and in the NHS. A paediatrician by background, Don was for 19 years the founding CEO of the Institute for Healthcare Improvement (IHI).

In 2010, he was appointed by President Barack Obama as the Administrator of the Centers for Medicare and Medicaid Services. He has served on the faculties of the Harvard Medical School and Harvard School of Public Health, has written over 160 articles and 6 books, and has provided trailblazing leadership to improve the ways health care providers and institutions care

📝 Highlights:

• His leadership story to date (3 mins)
• Mentors (12 mins)
• Balancing clinical work with leadership and academia (16 mins)
• What it was like working for President Obama (19 mins)
• The job of a leader (24 mins)
• Coping with failure (27 mins)
• Handling criticism (33 mins)
• The future of the NHS (36 mins)
• Morale in primary care (41 mins)
• Finding joy in work (45 mins)
• Quick fire: including favourite books, his proudest moments, advice to his younger self, and top tips for new leaders (52 mins)

📚 Resources:

• A Promise to Learn, A Commitment to Act – Berwick Review (2013)
• IHI Framework for Improving Joy in Work
• Book: Ministry for the Future by Kim Stanley Robinson

📱 Social Media:

• Follow @donberwick and @nishmanek

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